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For Companies At a Glance
- Tasks: Manage calls and emails, schedule engineers, and support contract managers in a dynamic team.
- Company: Join a reputable engineering company in Harlow with a friendly and professional atmosphere.
- Benefits: Enjoy hybrid working, a supportive team, and opportunities for personal growth.
- Why this job: Be part of a fast-paced environment that values customer service and teamwork.
- Qualifications: Looking for organised, detail-oriented individuals with strong communication skills and multitasking abilities.
- Other info: Eligo Recruitment promotes diversity and inclusion, welcoming applicants from all backgrounds.
The predicted salary is between 20800 - 31200 £ per year.
Join a friendly and professional team of 12. We’re working with a reputable and well-established engineering company based in Harlow, currently seeking an experienced Administrator to join their busy Business Services team. This is a great opportunity for someone who enjoys working in a fast-paced, team-oriented environment, with hybrid flexibility and a strong focus on customer service and coordination.
What you’ll be doing:
- Handling inbound calls and emails from housing association tenants
- Logging communications accurately and promptly
- Scheduling engineers for safety checks, servicing, and maintenance work
- Updating internal systems and customer portals with job progress and notes
- Providing administrative support to Contract Managers
- Liaising with internal teams and responding to customer queries
What they’re looking for:
- A calm, organised, and reliable administrator
- Proven multitasking skills and a keen eye for detail
- Confident communicator who thrives in a collaborative environment
- Proactive and solution-focused with a can-do attitude
- Experience scheduling or coordinating engineers, technicians, or tradespeople is highly advantageous
If you’ve previously worked in housing, engineering, facilities, or any technical field where you managed diaries and coordinated field staff, this role would be a great fit. You’ll play a vital part in ensuring smooth operations and high-quality service delivery.
Apply now to join a supportive and well-structured team with room to grow.
Business Services Administrator employer: Eligo Recruitment Ltd
Contact Detail:
Eligo Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Services Administrator
✨Tip Number 1
Familiarise yourself with the engineering sector, especially in relation to housing and facilities management. Understanding the specific challenges and terminology used in this field will help you communicate more effectively during interviews.
✨Tip Number 2
Highlight your experience in scheduling and coordinating tasks, particularly if you've worked with engineers or tradespeople before. Be ready to share specific examples of how you managed multiple priorities and ensured smooth operations.
✨Tip Number 3
Demonstrate your customer service skills by preparing to discuss how you've handled challenging situations in the past. Show that you can remain calm and solution-focused, which is crucial for this role.
✨Tip Number 4
Research the company culture and values of the engineering firm you're applying to. Tailor your conversation to reflect how your personal values align with theirs, showcasing your enthusiasm for being part of their team.
We think you need these skills to ace Business Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration and customer service. Emphasise any previous roles where you coordinated schedules or managed communications, as these are key for the Business Services Administrator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and ability to multitask. Mention specific examples from your past work that demonstrate your proactive approach and solution-focused mindset, which are essential for this role.
Highlight Relevant Experience: In your application, clearly outline any experience you have in housing, engineering, or facilities management. If you've worked with engineers or tradespeople before, make sure to mention this, as it will strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Business Services Administrator.
How to prepare for a job interview at Eligo Recruitment Ltd
✨Show Your Organisational Skills
As a Business Services Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or schedules in the past. This will demonstrate your ability to handle the fast-paced environment they’re looking for.
✨Communicate Clearly and Confidently
Since the role involves liaising with tenants and internal teams, practice clear and confident communication. Be ready to discuss how you’ve effectively resolved customer queries or coordinated with colleagues in previous roles.
✨Highlight Relevant Experience
If you have experience in scheduling or coordinating engineers, make sure to bring this up during the interview. Discuss specific situations where your proactive approach led to successful outcomes, as this aligns well with what they are seeking.
✨Demonstrate a Can-Do Attitude
The company values a solution-focused mindset. Prepare to share instances where you faced challenges and how you tackled them. This will show that you’re not just reactive but also proactive in finding solutions.
