At a Glance
- Tasks: Lead shifts, serve customers, and keep the restaurant running smoothly.
- Company: Join Spitroast, a cozy independent restaurant with a family vibe.
- Benefits: Enjoy tips, discounts, team nights out, and free food on shifts!
- Why this job: Be part of a laid-back team delivering exceptional service in a fun environment.
- Qualifications: Friendly attitude and willingness to learn; experience in hospitality is a plus.
- Other info: Flexible shifts available, including evenings and weekends.
As a Supervisor for Spitroast your primary role will be to assist in the smooth running of shifts. You will be comfortable on all sections of front of house – this will include serving, bar work and the pass (including operating tablets and bagging orders for delivery). You will need to have a friendly and welcoming approach and be comfortable to deal with any customer requests.
Your role will focus around, but not be limited to;
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Staying up to date with product knowledge of our food and drink menu
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Able to follow our steps of service and our specs for each section
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Pre-shift prepping the restaurant to be ready for a busy service
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Keeping the restaurant clean and tidy throughout service
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Thoroughly breaking the bar/floor down at the end of service
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Adhering to health and safety standards
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Able to oversee a shift in the absence of your manager
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Supporting and following instructions given by your Restaurant Manager
We’d expect you to be able to commit to varied shifts throughout the week including evenings and most weekends.
We’re a small, independent restaurant who like to have a close knit, family team. We like to keep a laid back yet professional approach – ensuring we constantly deliver exceptional customer service. We offer all of our team member the following perks;
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An equal share of the tips each week
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Company pension
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Discounted or free food
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Employee discount
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Store discount, * 25% staff discount for you and 3 friends/family across all of our brands
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Staff food on shift (when working over 6 hours) 50% off if working a shorter shift
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Cash rewards for having named reviews
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Team incentives
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Team nights out
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Closed Christmas Day
Job Type: Full-time
Pay: From £11.75 per hour
Expected hours: 20 – 30 per week
Additional pay:
- Tips
Benefits:
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Company pension
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Discounted or free food
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Employee discount
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Store discount
Schedule:
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Day shift
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Monday to Friday
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Night shift
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Weekend availability
22 Ventures Group
505 Smithdown Road, Liverpool
Full-time, 505 Smithdown Road L15 5AE.
Restaurant Supervisor employer: 22 Ventures Group
Contact Detail:
22 Ventures Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Familiarize yourself with the menu and drink offerings at Spitroast. Being knowledgeable about the products will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from your past experiences. Highlight situations where you successfully handled customer requests or resolved issues, as this aligns with the friendly and welcoming approach they value.
✨Tip Number 3
Show your flexibility and willingness to work varied shifts, including evenings and weekends. Mentioning your availability can set you apart as a candidate who is ready to meet the demands of the restaurant's schedule.
✨Tip Number 4
Emphasize your ability to work as part of a close-knit team. Share experiences that demonstrate your teamwork skills and how you contribute to a positive work environment, which is essential for their laid-back yet professional atmosphere.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Restaurant Supervisor position. Understand the key responsibilities and expectations, such as customer service, product knowledge, and shift management.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in hospitality or supervisory roles. Mention specific examples where you successfully managed shifts, dealt with customer requests, or maintained high standards of cleanliness and service.
Showcase Your Personality: Since the restaurant values a friendly and welcoming approach, let your personality shine through in your application. Use a warm tone in your cover letter and express your enthusiasm for working in a close-knit team environment.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Address how you can contribute to the restaurant's laid-back yet professional atmosphere and your commitment to delivering exceptional customer service.
How to prepare for a job interview at 22 Ventures Group
✨Show Your Product Knowledge
Make sure to familiarize yourself with the food and drink menu before the interview. Being able to discuss specific items and their ingredients will demonstrate your commitment to the role and your ability to provide exceptional customer service.
✨Emphasize Your Customer Service Skills
Prepare examples of how you've handled customer requests or complaints in the past. Highlighting your friendly and welcoming approach will resonate well with the restaurant's laid-back yet professional atmosphere.
✨Discuss Your Teamwork Experience
Since this is a small, independent restaurant, showcasing your ability to work well in a close-knit team is crucial. Share experiences where you supported your colleagues or contributed to a positive team environment.
✨Be Ready for Shift Flexibility
Express your willingness to commit to varied shifts, including evenings and weekends. This shows that you are adaptable and ready to meet the needs of the restaurant, which is essential for a Supervisor role.