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- Tasks: Manage customer accounts from quotes to invoicing and provide after-sales support.
- Company: Join a growing business with modern offices and extensive industry experience.
- Benefits: Enjoy flexible homeworking, enhanced holiday entitlement, and on-site parking.
- Why this job: This role offers career growth in a supportive environment with a focus on customer relationships.
- Qualifications: Previous account management or strong customer service experience is required.
- Other info: Work Monday to Friday, 1pm - 10pm, with opportunities for professional development.
The predicted salary is between 28000 - 30000 £ per year.
Would you like to work for a business who offer an exciting vision for their growth, comfortable modern offices and boast buckets of experience in their field? Can you effectively build customer relationships and maintain longstanding ones? If you have previous account management or good customer service experience… read on!
You will be working for a business in a strong period of growth, who value their workforce! You will have full product and system training to enable you to knowledgeably keep processes up to date.
Your role will encompass administration surrounding the full customer journey from quotation through to invoicing, as well as after-sales care and account reviews therefore, an organised approach to administering your customer’s projects will be essential to the role.
In return, you will be able to carve out a career with this business, working Monday to Friday 1pm – 10pm (some flexible homeworking available) as well as an enhanced holiday entitlement amongst other company benefits; this is really an opportunity not to miss.
Hit apply now to progress your application!
This role would suit candidates who have worked as a Customer Service Executive / Sales Representative / Internal Sales / Internal Account Manager / Key Account Manager / Account Executive / Customer Care Executive / Customer Care Manager / Client Relationship Manager / Account Manager / Sales Administrator / Office Administrator / Sales Support
Job Types: Full-time, Permanent
Pay: £28,000.00-£30,000.00 per year
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Customer Account Manager employer: Ambitions Personnel
Contact Detail:
Ambitions Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager
✨Tip Number 1
Familiarize yourself with the company's vision and growth plans. Understanding their goals will help you align your experience and skills with what they are looking for in a Customer Account Manager.
✨Tip Number 2
Highlight your ability to build and maintain customer relationships during any interactions. Be prepared to share specific examples of how you've successfully managed accounts or provided excellent customer service in the past.
✨Tip Number 3
Demonstrate your organizational skills by discussing how you manage multiple projects or customer accounts simultaneously. This is crucial for the role, so be ready to showcase your methods for staying organized.
✨Tip Number 4
Research common tools and software used in account management. Being knowledgeable about these systems can give you an edge and show that you're proactive about getting up to speed quickly.
We think you need these skills to ace Customer Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management or customer service. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your ability to build and maintain customer relationships. Share specific examples of how you've successfully managed accounts or provided excellent customer service in the past.
Showcase Organizational Skills: Since the role requires an organized approach, mention any tools or methods you use to manage projects and customer interactions effectively. This could include CRM software or personal organization techniques.
Highlight Your Flexibility: The job offers flexible homeworking options, so emphasize your adaptability and willingness to work in different environments. Mention any previous experience with remote work if applicable.
How to prepare for a job interview at Ambitions Personnel
✨Show Your Customer Relationship Skills
Be prepared to discuss specific examples of how you've built and maintained customer relationships in the past. Highlight your ability to communicate effectively and resolve issues, as this role heavily relies on strong interpersonal skills.
✨Demonstrate Organizational Abilities
Since the role requires managing various aspects of the customer journey, come ready to explain how you stay organized. Share tools or methods you use to keep track of projects, deadlines, and customer interactions.
✨Familiarize Yourself with the Company
Research the company’s vision, values, and recent growth achievements. Showing that you understand their business and are excited about their future will demonstrate your genuine interest in the position.
✨Prepare Questions About the Role
Think of insightful questions to ask during the interview. Inquire about the team dynamics, training processes, and opportunities for career advancement. This shows your enthusiasm and helps you assess if the company is the right fit for you.