At a Glance
- Tasks: Assist customers and deliver products while ensuring a great shopping experience.
- Company: Join Dulux Decorating Centres, the UK's largest paint merchant with a trusted global brand portfolio.
- Benefits: Enjoy competitive pay, 25 days holiday, staff discounts, and flexible benefits like gym memberships.
- Why this job: Be part of a supportive team in a recognised Top 100 Employer with opportunities for growth.
- Qualifications: Experience in customer service and a valid driving licence are essential.
- Other info: Flexible working options available to promote work-life balance and mental wellbeing.
Part time – 20 hours per week
£12.66 ph + Benefits
We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose:
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too. This is a part time 20 hr per week role, and you need to be flexible to work shifts between 7am and 5pm Monday to Friday and occasional Saturdays 8am-2pm.
Job Responsibilities:
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements:
- Proven experience in a customer service/retail role.
- Valid driving licence.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out:
- Excellent communication, customer service & interpersonal skills.
- Well organised & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel:
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.
We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.
For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Sales Assistant/Driver employer: Dulux Decorator Centre
Contact Detail:
Dulux Decorator Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant/Driver
✨Tip Number 1
Familiarise yourself with Dulux's product range and services. Understanding the products you'll be selling will not only boost your confidence but also help you engage more effectively with customers, showcasing your expertise during interactions.
✨Tip Number 2
Highlight your customer service experience in conversations. When networking or during interviews, share specific examples of how you've successfully handled customer queries or complaints, as this will demonstrate your ability to provide a memorable customer experience.
✨Tip Number 3
Be prepared to discuss your teamwork skills. Since collaboration is key in this role, think of instances where you've worked well with colleagues to achieve a common goal, and be ready to share these stories.
✨Tip Number 4
Show your flexibility and willingness to learn. During any discussions, express your enthusiasm for ongoing training and development opportunities, as this aligns with Dulux's commitment to employee growth and can set you apart from other candidates.
We think you need these skills to ace Sales Assistant/Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail roles. Emphasise any previous positions where you collaborated with colleagues or provided exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you're a great fit for the Sales Assistant/Driver role. Mention your valid driving licence and your ability to work flexibly within the specified hours.
Highlight Key Skills: In your application, focus on your interpersonal skills, organisation, and ability to remain calm under pressure. These are essential qualities for the role and should be clearly articulated.
Show Enthusiasm for Development: Express your eagerness for personal development and ongoing training in your application. Mention how you value coaching and support, as this aligns with the company's commitment to employee growth.
How to prepare for a job interview at Dulux Decorator Centre
✨Showcase Your Customer Service Skills
As a Sales Assistant/Driver, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication and interpersonal skills.
✨Demonstrate Team Collaboration
This role requires working closely with colleagues. Be ready to discuss your experience in collaborative environments and how you support your team to achieve common goals.
✨Highlight Your Organisational Skills
Being well-organised is key for this position. Share instances where you've successfully managed tasks, such as planning delivery routes or restocking shelves, to show your attention to detail.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and customer interactions. Think of scenarios where you remained calm under stress and how you resolved customer issues effectively.