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- Tasks: Lead a dynamic Superstore team while delivering exceptional customer service.
- Company: Join Barnardo's, a leading charity dedicated to supporting vulnerable children in the UK.
- Benefits: Enjoy flexible working, 26 days leave, pension contributions, and exclusive discounts.
- Why this job: Make a positive impact while developing your skills in a supportive environment.
- Qualifications: Experience in team leadership and strong communication skills are essential.
- Other info: Diversity and inclusion are core values; we encourage applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? In addition to leading one of our new and exciting Superstore teams, we offer fantastic opportunities for progression and development and the freedom to nurture ideas and flair within a framework of support to develop you.
At Barnardo's, we believe in children; the funds we raise in store support the most vulnerable children and young people in the UK, and now's your chance to play your part in the new exciting store development team. As well as maximising sales and profit in store, you'll also ensure the very highest standards of presentation and customer service. Your aim will be to make your store the best in town, for customers to visit and for colleagues to work in.
You're an experienced Team Leader; you're comfortable with the responsibility of leading a large and diverse team. You are creative and resourceful and can use this to generate customer, donor, and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet their store's targets.
In return, you will work for one of the UK's largest charity retailers with benefits, including a full training and development package, promotion prospects, pension, and benefits. Generating the money we need to make children's lives better is a truly fulfilling role, so if you'd like to use your talent to make a positive difference, then we would love to hear from you!
As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's: At Barnardo's, we believe in children no matter who they are, what they have done, or what they have been through. Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer.
We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+, and Disabled candidates.
Benefits: Barnardo's believes in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity, Paternity, and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays, and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
Superstore Store Manager in York employer: Barnardos
Contact Detail:
Barnardos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Superstore Store Manager in York
✨Tip Number 1
Familiarise yourself with Barnardo's mission and values. Understanding their commitment to children and the community will help you align your answers during the interview, showcasing your passion for their cause.
✨Tip Number 2
Prepare examples of how you've successfully led diverse teams in the past. Highlight your leadership style and how it has positively impacted team performance and customer satisfaction.
✨Tip Number 3
Research the local community in York and think about how you can engage with them through the store. Being able to discuss specific ideas on how to attract customers and donors will demonstrate your initiative and creativity.
✨Tip Number 4
Be ready to discuss your approach to maintaining high standards of presentation and customer service. Prepare to share strategies you've used in previous roles to create an inviting shopping environment.
We think you need these skills to ace Superstore Store Manager in York
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description and person profile. Understand the key responsibilities and required skills for the Superstore Store Manager position at Barnardo's.
Tailor Your CV: Customise your CV to highlight relevant experience in team leadership, customer service, and sales maximisation. Use specific examples that demonstrate your ability to inspire and lead a diverse team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the mission of Barnardo's. Mention how your values align with theirs and provide examples of how you can contribute to making a positive difference.
Prepare for Values-Based Questions: Since Barnardo's focuses on their basis and values, be ready to answer questions related to equality, diversity, and inclusion during the interview process. Think of examples from your past experiences that showcase your commitment to these principles.
How to prepare for a job interview at Barnardos
✨Understand Barnardo's Values
Before your interview, make sure you read up on Barnardo's values and mission. They are deeply committed to supporting vulnerable children, so be prepared to discuss how your personal values align with theirs and how you can contribute to their cause.
✨Showcase Your Leadership Skills
As a Superstore Store Manager, you'll be leading a diverse team. Be ready to share specific examples of your leadership experience, including how you've motivated teams, resolved conflicts, and achieved sales targets in previous roles.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Prepare to discuss your approach to delivering exceptional customer experiences and how you've handled challenging situations in the past. Highlight any creative strategies you've used to enhance customer loyalty.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face as a store manager and how you would address them, particularly in relation to maximising sales and maintaining high standards.
