Family Support Worker

Family Support Worker

Croydon Full-Time 27352 - 29484 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support families in a residential setting, promoting children's welfare and engaging parents in positive change.
  • Company: Join a dedicated team focused on child protection and family support in a rewarding environment.
  • Benefits: Enjoy a company pension, training opportunities, extra leave for your birthday, and an Employee Assistance Programme.
  • Why this job: Make a real impact on families' lives while working in a supportive and collaborative team culture.
  • Qualifications: Flexibility to work varied hours; Level 3 Diploma in Residential Childcare preferred but not mandatory.
  • Other info: Clear DBS check required; right to work in the UK is essential.

The predicted salary is between 27352 - 29484 £ per year.

Family Support Worker Current roles available: Full time or part time, permanent positions Day Family Support Worker: £27,352 per annum (based on 40 hours/week) Waking Night Family Support Worker: £29,484 per annum (based on 42 hours/week) Role Overview: An exciting and unique opportunity to promote the welfare of children and our parent(s) in a residential setting. Working within child protection and having exposure to court directed parenting assessments. Contributing to fair and evidence-based assessments while addressing the emotional, physical, and holistic needs of families. Act as a positive role model, encouraging a safe and supportive environment for best outcomes for children and families. Key Responsibilities: Perform daily tasks and maintain accurate, concise records of family interactions and observations. Actively engage and support parents to engage in change and promote individual’s needs. Accompany families to appointments, shopping, and recreational activities, providing appropriate support. Complete and report on observations of care tasks as per care plans and company policies. Conduct home visits and monitor families, ensuring safety and reporting concerns to the Case Manager. Contribute to case discussions, team meetings, and handovers, providing accurate family assessments. Facilitate or contribute to residential meetings and supervise contact sessions. Work as part of a team and represent the company professionally in courts, case conferences, and other forums. Requirements: Flexibility to work early mornings, evenings, weekends, and Bank Holidays as part of a rota. Clear DBS check. Level 3 Diploma in Residential Childcare preferred (formally known as the Level 3 in Health & Social Care Children and Young People or equivalent). We will still accept applicants without the mentioned qualification, applicants without this will be supported to gain the qualifications required. Right to work in the UK valid documentation (we do not offer sponsorships). Benefits: Company pension Progression and training opportunities Employee Assistance Programme (Health & Wellbeing) Additional annual leave for your birthday

Family Support Worker employer: Jamma Umoja

Join our dedicated team as a Family Support Worker, where you will have the opportunity to make a meaningful impact on the lives of children and families in a supportive residential setting. We pride ourselves on fostering a collaborative work culture that emphasizes professional growth, offering training opportunities and a clear path for progression. With competitive salaries, a company pension, and additional benefits like an Employee Assistance Programme and extra annual leave for your birthday, we are committed to ensuring our employees feel valued and supported in their vital roles.
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Contact Detail:

Jamma Umoja Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Support Worker

✨Tip Number 1

Familiarize yourself with the key responsibilities of a Family Support Worker. Understanding the daily tasks and expectations will help you demonstrate your knowledge and enthusiasm during interviews.

✨Tip Number 2

Highlight any relevant experience you have in child protection or family support. Sharing specific examples of how you've positively impacted families can set you apart from other candidates.

✨Tip Number 3

Be prepared to discuss your approach to teamwork and collaboration. Since this role involves working closely with other professionals, showcasing your ability to work effectively in a team is crucial.

✨Tip Number 4

Research the company’s values and mission. Being able to align your personal values with those of the organization can demonstrate your commitment and fit for the role.

We think you need these skills to ace Family Support Worker

Empathy
Communication Skills
Active Listening
Observation Skills
Report Writing
Teamwork
Flexibility
Problem-Solving Skills
Time Management
Knowledge of Child Protection Policies
Conflict Resolution
Ability to Engage Families
Understanding of Holistic Needs
Professionalism in Court Settings

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Family Support Worker position. Understand the key responsibilities and requirements, as this will help you tailor your application to highlight relevant experiences.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience working with families or children, particularly in a residential setting. Mention specific examples where you acted as a positive role model or supported families in need.

Showcase Your Skills: Demonstrate your skills in communication, empathy, and teamwork in your application. Provide examples of how you've successfully engaged with parents or contributed to case discussions in past roles.

Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific needs of the role. Mention your flexibility in working hours and your commitment to promoting the welfare of children and families, aligning your values with those of the company.

How to prepare for a job interview at Jamma Umoja

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Family Support Worker. Familiarize yourself with child protection policies and the importance of promoting the welfare of children and families.

✨Showcase Your Experience

Prepare to discuss your previous experiences that relate to family support, child welfare, or similar roles. Highlight any relevant qualifications, especially if you have a Level 3 Diploma in Residential Childcare.

✨Demonstrate Empathy and Communication Skills

During the interview, emphasize your ability to communicate effectively with families and children. Share examples of how you've supported individuals in challenging situations and how you can be a positive role model.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about how you would approach various challenges in a family support context.

Family Support Worker
Jamma Umoja
J
  • Family Support Worker

    Croydon
    Full-Time
    27352 - 29484 £ / year (est.)

    Application deadline: 2026-12-18

  • J

    Jamma Umoja

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