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- Tasks: Join us as a Water Supply Pipe Engineer, fixing leaks and maintaining water supply pipes.
- Company: HomeServe is dedicated to providing excellent service and fostering an inclusive work culture.
- Benefits: Enjoy a competitive salary, signing bonus, generous leave, and a fantastic pension scheme.
- Why this job: Make a real difference in customers' lives while working in a fun, supportive environment.
- Qualifications: Experience in leak identification and repair is essential; a full UK driving license is required.
- Other info: Comprehensive training provided, with opportunities for ongoing learning and development.
The predicted salary is between 30600 - 35000 £ per year.
HomeServe are currently recruiting for Water Supply Pipe Engineers to join our team!
Location: Hemel Hempstead
Full Time - 40 hours a week including some evening, weekend and bank holiday work
Salary: Between £36,650 - £43,700 (includes location allowance) depending upon experience and a £1,500 signing on bonus!
As part of your role with HomeServe you will be attending customers' properties, identifying leaks on the water supply pipes, excavating ground to fix pipes and making the ground good once complete.
Previous experience of identifying leaks, repairing and laying water mains is essential; due to the role you must be comfortable working outdoors in all weather types.
A little more about the role:
- You will represent the HomeServe brand and undertake the maintenance and repair work of mains water pipes in private domestic properties.
- You will provide industry leading service aligned with our customer and people promises, to help us enhance our reputation and drive customer growth.
Your benefits working for HomeServe:
- Basic starting salary of up to £40,700 with an OTE of over £43,000 if you opt in to additional hours at an enhanced rate
- £1,500 signing on bonus paid in 2 instalments
- Fantastic pension scheme
- Up to 33 days annual leave (including bank holidays)
- Holiday buy and sell
- Our online benefits portal provides great discounts across a range of retailers
- Employee assistance programme looking out for you and your family
- Company vehicle with fuel card and all the parts and tools to deliver excellent service
- Full uniform and safety equipment is provided
- We are continually investing in our technology
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role
About The Candidate:
- Previous experience of identifying leaks, repairing and laying water mains
- Experience of working in all weather types
- Must hold a full UK driving license, with 6 or less penalty points
- Must be able to approach and resolve problems logically
- Can demonstrate commitment and enthusiasm for the task in hand
- Excellent customer service skills
- It would also be great if you had experience of working in an FCA regulated environment
- Ideally WIAPS and CCNSG or NVQ Level 2 - but not essential
At HomeServe you'll work in a fun, friendly, inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives.
Training & Support:
To help you settle into your career with HomeServe, you will undertake our extensive training programme.
- Week 1 will be Monday to Friday 09:00-17:00 in our award winning training facility, covering all things HomeServe, Health and Safety, tools and equipment
- Week 2-3 you will be buddied up with an experienced HomeServe Water Supply Pipe Engineer
- Week 4 will be 3 days in Nottingham for additional training and support
- Where geographically appropriate we will pay for your accommodation
Could you be who we are looking for? It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
About The Company:
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our people to do the right thing. Whether you work on the frontline, talking to customers on the phone or in their homes or you work in our support functions, we focus on putting customers' needs at the heart of everything we do.
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Supply Pipe Engineer - Hemel Hempstead
✨Tip Number 1
Familiarise yourself with the specific tools and equipment used in water supply pipe engineering. Knowing how to operate these tools can give you an edge during interviews, as it shows your practical knowledge and readiness for the role.
✨Tip Number 2
Network with current or former employees of HomeServe. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully identified and resolved leaks or issues in water mains. Having concrete examples ready will demonstrate your problem-solving abilities and commitment to customer service.
✨Tip Number 4
Show enthusiasm for working outdoors and in various weather conditions. This role requires a positive attitude towards outdoor work, so expressing your willingness to embrace the elements can set you apart from other candidates.
We think you need these skills to ace Water Supply Pipe Engineer - Hemel Hempstead
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Water Supply Pipe Engineer. Familiarise yourself with the skills required, such as leak identification and repair, and ensure you can demonstrate these in your application.
Tailor Your CV: Customise your CV to highlight relevant experience in identifying leaks and repairing water mains. Use specific examples from your past work that showcase your skills and achievements in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your previous experience, your commitment to excellent customer service, and how you align with HomeServe's values and culture.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly. A polished application reflects your attention to detail.
How to prepare for a job interview at HomeServe
✨Show Your Experience
Make sure to highlight your previous experience with identifying leaks and repairing water mains. Be ready to discuss specific examples of challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Skills
Since the role requires logical problem-solving, prepare to share instances where you've successfully approached and resolved issues in a practical setting. This will showcase your ability to think on your feet.
✨Emphasise Customer Service
HomeServe values excellent customer service, so be prepared to talk about how you've provided outstanding service in past roles. Share stories that illustrate your commitment to putting customers first.
✨Be Ready for Practical Questions
Expect questions related to working outdoors in various weather conditions and how you handle such situations. Showing your comfort and adaptability in these scenarios will be crucial.
