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- Tasks: Provide top-notch customer service and support to clients and colleagues.
- Company: Join an award-winning organization that values customers, colleagues, and communities.
- Benefits: Enjoy a competitive salary, flexible hours, and travel expense coverage.
- Why this job: Be part of a supportive team with full training and growth opportunities.
- Qualifications: Customer service experience and a passion for helping others are essential.
- Other info: Work 20 hours a week plus one Saturday a month in Market Harborough.
The predicted salary is between 10000 - 13000 £ per year.
Job Title: Relief Customer Advisor Location: Market Harborough Salary: £13,236 (inclusive of 1 Saturday a month worked) plus any extra travel expenses for travel between branches. Role Type: Permanent / Part Time – 20 hours Working hours: 20 hours per week + 1 Saturday/month at Market Harborough This is a fantastic opportunity for a customer centric individual to joining a successful award-winning organisation that put their customers, colleagues and communities at the heart of everything they do. The Role · Deliver exceptional customer service · Provide help and support to customers and colleagues · To ensure the customer journey results in good customer outcomes · Demonstrate a full knowledge of the clients products · Deliver competent till management · Ensure the correct policies, processes, and procedures are followed at all times. · Commitment to the organisations purpose and contribute to this through their Thrive agenda · General administration tasks to support the smooth running of the Branch Full training will be given and ongoing support to ensure you develop into the role and be the best you can be. Key skills · Good customer service skills gained in a customer facing role · Highs levels of accuracy and numeracy · Flexible & adaptable · Sense of community · Passionate about what you do…
Relief Customer Services Advisor employer: Interaction - Kettering Careers
Contact Detail:
Interaction - Kettering Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Customer Services Advisor
✨Tip Number 1
Make sure to highlight your customer service experience in any conversations you have. Since this role is all about delivering exceptional service, sharing specific examples of how you've helped customers in the past can really set you apart.
✨Tip Number 2
Familiarize yourself with the company's products and services before your interview. This will not only show your commitment but also allow you to discuss how you can help customers effectively.
✨Tip Number 3
Demonstrate your flexibility and adaptability during the application process. Be ready to discuss situations where you've successfully adjusted to changes or challenges in a customer-facing role.
✨Tip Number 4
Show your passion for community involvement. Since the company values a sense of community, mentioning any volunteer work or community projects you've been part of can resonate well with the hiring team.
We think you need these skills to ace Relief Customer Services Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Relief Customer Services Advisor position. Make sure you understand the key responsibilities and skills required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service experience you have. Use specific examples that demonstrate your ability to deliver exceptional customer service and support to both customers and colleagues.
Show Your Passion: Express your enthusiasm for the role and the company in your application. Mention why you are passionate about customer service and how you align with the organisation's purpose and Thrive agenda.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and professional.
How to prepare for a job interview at Interaction - Kettering Careers
✨Show Your Customer Service Skills
Since the role is all about delivering exceptional customer service, be prepared to share specific examples from your past experiences. Highlight situations where you went above and beyond for a customer or resolved a challenging issue.
✨Demonstrate Product Knowledge
Familiarize yourself with the company's products before the interview. Being able to discuss their features and benefits will show your commitment and help you stand out as a knowledgeable candidate.
✨Emphasize Flexibility and Adaptability
The job requires flexibility, especially since it involves working one Saturday a month. Be ready to discuss how you've adapted to changing circumstances in previous roles and how you can bring that adaptability to this position.
✨Express Your Passion for Community
This organization values a sense of community. Share your thoughts on why community matters to you and how you’ve contributed to your own community in the past. This will resonate well with the interviewers.
