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- Tasks: Coordinate flight schedules and ensure smooth operations at the airport.
- Company: Join a dynamic team at Oxford Airport, a hub of aviation activity.
- Benefits: Enjoy 28 days holiday, a 5% pension, and a smart uniform.
- Why this job: Be part of a vibrant team while gaining valuable experience in aviation.
- Qualifications: Strong communication skills and multitasking ability are essential; training provided.
- Other info: Flexible shifts planned 6 months in advance; own transport required.
The predicted salary is between 24000 - 37000 £ per year.
A company based at Oxford Airport are seeking a detail-oriented and efficient Flight Operations Officer to join their team based within a busy and versatile Airport Terminal. The Flight Operations Officer will focus on the efficient handling of all aircraft movements and requests through London & Oxford Airport. The role will be responsible for liaison with both flight crews and passengers, as well as other airport departments, to ensure effective and timely operations, whilst always providing excellent customer service. Key Responsibilities: Plan and coordinate flight schedules. Ensure all operations comply with relevant aviation regulations and safety standards. Assist/Liaise with UK Border Force requirements Receive and greet all visitors, passengers and crew upon arrival at the airport terminal Maintain/disseminate all airport weather warnings Communicate with flight crews and ground teams to ensure efficient operations. Assist in the preparation and management of flight documentation. Arrange and monitor all relevant flights for NASP/Screening Monitor and resolve operational issues, such as delays or cancellations. Arrange and record ancillary services as requested by crews and or passengers Monitor all computer systems to ensure all customer requests are prioritised and dealt with promptly Prepare departure packs for outgoing crews, including weather information, NOTAMs, and ATC instructions Assist with airport emergency procedures as per the Aerodrome Manual Liaise with Ground Handling for information positioning of aircraft on the airfield, refuelling & related services Raise invoices and process payments for landing fees, fuel, and any additional services Control airfield access from the terminal building and manage all aspects of ground handling and customer service. Adhere to all health, safety, and welfare guidelines, reporting hazards and unsafe practices immediately. You need to have strong communication skills, with a focus on customer service, good administration skill and able to multitask and prioritise in a fast-paced environment and flexibility to work in shifts as required and full training is provided. Due to the location and hours you need to drive and have your own transport and flexible to work shifts including weekends and they are planned 6 months advance so you know what you are doing to make your own plans… 3 days of earlies – 6am – 2.30pm then 3 days of late 2.00pm – 10.30pm and then 3 days off Salary is £26,500k, 28 days holiday, 5% pension, smart uniform and working in a happy team
Flight Operations Officer employer: Manpower UK Ltd
Contact Detail:
Manpower UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Operations Officer
✨Tip Number 1
Familiarise yourself with the specific operations and regulations of Oxford Airport. Understanding the local procedures and any unique requirements will show your commitment and readiness for the role.
✨Tip Number 2
Network with current or former employees in the aviation industry, especially those who have worked at Oxford Airport. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Demonstrate your customer service skills during any interactions, whether it's through networking or interviews. Share specific examples of how you've successfully handled challenging situations to highlight your ability to maintain excellent service under pressure.
✨Tip Number 4
Be prepared to discuss your flexibility and shift work availability. Since the role requires working varied hours, showing that you're adaptable and willing to commit to the schedule will make you a more attractive candidate.
We think you need these skills to ace Flight Operations Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in flight operations or customer service. Emphasise skills like communication, multitasking, and administration that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for aviation and customer service. Mention specific examples of how you've successfully handled similar responsibilities in past roles.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills and ability to work in a fast-paced environment. Mention any experience with aviation regulations or safety standards.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects attention to detail, which is crucial for the Flight Operations Officer role.
How to prepare for a job interview at Manpower UK Ltd
✨Showcase Your Communication Skills
As a Flight Operations Officer, strong communication is key. Be prepared to demonstrate your ability to communicate effectively with both flight crews and passengers. You might want to share examples from previous experiences where you successfully managed communication in a busy environment.
✨Highlight Your Multitasking Abilities
This role requires juggling multiple tasks simultaneously. During the interview, provide specific examples of how you've managed competing priorities in a fast-paced setting. This will show that you're capable of handling the demands of the job.
✨Familiarise Yourself with Aviation Regulations
Understanding aviation regulations and safety standards is crucial for this position. Brush up on relevant regulations before the interview and be ready to discuss how you would ensure compliance in your role.
✨Demonstrate Customer Service Excellence
Excellent customer service is a core part of the job. Prepare to discuss how you've gone above and beyond for customers in past roles. Consider sharing a story that highlights your commitment to providing outstanding service.
