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For Companies At a Glance
- Tasks: Engage with customers to book appointments and provide excellent service.
- Company: Join Verisure, a leading security company dedicated to protecting homes and businesses.
- Benefits: Enjoy a competitive salary, uncapped commission, and generous holiday allowance.
- Why this job: Be part of a dynamic team that values your input and offers growth opportunities.
- Qualifications: No specific experience required; just bring your enthusiasm and communication skills.
- Other info: Work Monday to Friday with flexible hours and a supportive work environment.
The predicted salary is between 18000 - 25000 £ per year.
Quorum Business Park, Newcastle, NE12 8BU
Salary: £22,250 + uncapped commission
Working Hours: 35 hours per week
Shift Pattern: Monday to Friday between 09:00am - 20:00pm including 45 minute paid break
Holidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years service
Verisure are looking for Customer Booking Agents to join our Outbound Customer Booking team.
Contact Detail:
Verisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Customer Booking Agent
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding Verisure's offerings will help you engage confidently with potential customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills. As an Outbound Customer Booking Agent, you'll need to convey information clearly and persuasively, so consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Research common objections in sales calls and prepare responses. Being ready to handle pushback will show your potential employer that you're proactive and capable of overcoming challenges.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Outbound Customer Booking Agent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Outbound Customer Booking Agent position. Tailor your application to highlight relevant experience.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your customer service experience, communication skills, and any sales achievements. Use bullet points for clarity and keep it concise.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for Verisure and how your skills align with their needs.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Verisure
✨Know the Company
Before your interview, take some time to research Verisure. Understand their services, values, and what sets them apart in the market. This will help you tailor your answers and show genuine interest.
✨Demonstrate Communication Skills
As an Outbound Customer Booking Agent, strong communication is key. Practice articulating your thoughts clearly and confidently. Be prepared to showcase your ability to engage with customers over the phone.
✨Prepare for Role-Play Scenarios
Expect to encounter role-play scenarios during the interview. These are designed to assess your customer service skills. Think about how you would handle various customer situations and be ready to demonstrate your problem-solving abilities.
✨Highlight Your Sales Experience
Since the role includes uncapped commission, emphasise any previous sales experience you have. Share specific examples of how you successfully closed deals or met targets, as this will illustrate your potential value to the team.
