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- Tasks: Deliver world-class service and manage daily household operations with impeccable attention to detail.
- Company: Join a prestigious private household dedicated to luxury lifestyle management and exceptional hospitality.
- Benefits: Enjoy a structured schedule with evenings and weekends off, plus the chance to work in a luxurious environment.
- Why this job: Be part of an elite team providing personalised service and creating unforgettable experiences for guests.
- Qualifications: 8+ years in similar roles, strong leadership skills, and a polished, professional demeanour required.
- Other info: Flexibility in schedule is essential; must have a valid driver's license and own a car.
Seeking an exceptional and experienced Family Butler for a private household. The Family Butler will be responsible for overseeing and delivering world-class service, ensuring the seamless day-to-day operations of the residence, and providing an elevated level of hospitality and discretion. The ideal candidate must have a deep understanding of service excellence, luxury lifestyle management, and impeccable attention to detail.
Key responsibilities:
- Provide ultra-personalized service to principals, family members, and guests, ensuring an exceptional hospitality experience.
- Oversee dining arrangements, including table settings, and meal service.
- Manage household protocols, etiquette, and discretion to uphold a refined and private environment.
- Supervise/Manage household staff and liaise with house managers, chefs, chauffeurs, and other service personnel to ensure seamless operations.
- Assist with wardrobe management, including packing, unpacking, and care of fine garments.
- Plan, organize and execute events, receptions, and intimate gatherings with meticulous attention to detail.
- Manage guest accommodations and hospitality, ensuring all needs are met with discretion and foresight.
- Manage household budget, track expenses, and ensure cost-effective procurement and value creation.
- Oversee household inventory, stock levels, and procurement of fine goods, wine, and other household essentials.
- Conduct butler-style concierge services, such as travel coordination, reservations, and personalized assistance.
- Maintain security awareness, and high confidentiality at all times.
Key qualifications & experience:
- 8+ years' experience in a similar role within UHNW households, luxury hotels, or private estates.
- Extensive knowledge of service, dining, and events.
- Track record in providing anticipatory service.
- Strong leadership, organizational, and multitasking skills.
- Ability to manage and collaborate with household staff seamlessly.
- Exceptional discretion, professionalism, and an acute attention to detail.
- Knowledge of luxury wardrobe care, high-end furnishings, and household management.
- Highly flexibility and adaptability to accommodate changing schedules and shifting priorities.
- A polished, service-oriented demeanour with a warm yet professional approach.
- Schedule flexibility, including evenings, weekends, and holidays, is essential.
- A valid driver's license and owns a car.
Days and Hours: Monday to Friday 9am - 6pm
Butler employer: Massey's Agency
Contact Detail:
Massey's Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Butler
✨Tip Number 1
Network with professionals in the luxury service industry. Attend events or join online forums where you can connect with other butlers or household staff. This can lead to valuable referrals and insights into job openings.
✨Tip Number 2
Showcase your experience in high-net-worth households by gathering testimonials or references from previous employers. Personal recommendations can significantly enhance your credibility and make you stand out.
✨Tip Number 3
Familiarise yourself with the latest trends in luxury lifestyle management. Being knowledgeable about current standards in service excellence can help you impress during interviews and demonstrate your commitment to the role.
✨Tip Number 4
Prepare for potential interviews by practising situational questions related to household management and service scenarios. This will help you articulate your problem-solving skills and ability to handle various situations with discretion.
We think you need these skills to ace Butler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury service, household management, and any specific skills that align with the responsibilities of a Family Butler. Use clear examples to demonstrate your expertise in providing exceptional hospitality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and your passion for delivering world-class service. Mention specific experiences that illustrate your attention to detail and ability to manage household operations seamlessly.
Highlight Relevant Experience: In your application, emphasise your 8+ years of experience in similar roles. Detail your familiarity with managing household staff, event planning, and maintaining high standards of discretion and professionalism.
Showcase Your Soft Skills: The role requires strong leadership and organisational skills. Make sure to include examples of how you've successfully collaborated with teams, managed multiple tasks, and adapted to changing priorities in previous positions.
How to prepare for a job interview at Massey's Agency
✨Showcase Your Service Excellence
During the interview, emphasise your experience in providing anticipatory service. Share specific examples of how you've gone above and beyond to meet the needs of principals or guests, demonstrating your understanding of luxury lifestyle management.
✨Demonstrate Attention to Detail
Prepare to discuss your meticulous approach to tasks such as dining arrangements and wardrobe management. Bring along examples or anecdotes that highlight your ability to manage fine garments and create elegant settings.
✨Exhibit Leadership Skills
Be ready to talk about your experience managing household staff. Discuss how you foster collaboration among team members and ensure seamless operations, showcasing your strong leadership and organisational skills.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific situations, such as planning an event or managing a guest's request. Think through your responses to demonstrate your problem-solving abilities and discretion in maintaining a refined environment.
