At a Glance
- Tasks: Welcome visitors and guide them to parking spaces while maintaining a tidy car park.
- Company: Join the National Memorial Arboretum, a beautiful tribute to our Armed Forces community.
- Benefits: Enjoy 28 days paid holiday, a contributory pension scheme, and exclusive discounts.
- Why this job: Be part of a meaningful organisation that honours service and sacrifice while working outdoors.
- Qualifications: Strong communication skills and a helpful attitude are essential; flexibility for varied shifts is required.
- Other info: This role is onsite in Burton-on-Trent, with opportunities to support exciting events.
The predicted salary is between 20000 - 28000 £ per year.
We are looking for a friendly and reliable Car Parking Attendant to join our team and be the first point of contact for visitors arriving at the Arboretum. This role is all about providing a warm welcome and excellent customer service from the moment visitors arrive, ensuring they are guided safely and efficiently to their parking spaces. You will be representing the Arboretum, so a helpful attitude, strong communication skills, and a good knowledge of the site are essential. You will also be supporting the wider team with site presentation, keeping the car park areas tidy and well-maintained.
The role involves working closely with the Grounds, Caretaking, and Events teams to ensure smooth day-to-day operations and support for larger on-site events. This includes liaising with the police and control room to help manage safe vehicle movement during busy periods. You will need to be flexible, willing to work weekends, bank holidays and school holidays, with occasional evening shifts. Hours are typically 9:00 to 14:00.
If you are someone who enjoys being outdoors, can stay calm under pressure, and takes pride in delivering excellent service, we would love to hear from you.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR.
Employee benefits include:
- 28 days paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years.
- Contributory pension scheme: min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years service reached, when 14% employer contribution achievable).
- Death-in-service Life Assurance, with a benefit of 3x annual salary.
- Employee Assistance Programme.
- Reward Hub online benefits platform with extensive offers and discounts.
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place - a living memorial that honours the dedication and sacrifice of our Armed Forces community.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Car Parking Attendant in Burton-On-Trent employer: Royal British Legion
Contact Detail:
Royal British Legion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Parking Attendant in Burton-On-Trent
✨Tip Number 1
Familiarise yourself with the National Memorial Arboretum and its layout. Knowing key areas, such as parking zones and visitor attractions, will help you provide better guidance to visitors and demonstrate your commitment to the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you feel more comfortable and confident when welcoming visitors and addressing their needs on-site.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours during the interview. Highlight your willingness to work weekends, bank holidays, and evenings, as this shows your dedication to supporting the team during busy periods.
✨Tip Number 4
Research the Royal British Legion and its values. Understanding the organisation's mission will allow you to align your answers with their ethos, showcasing your passion for being part of a people-focused community.
We think you need these skills to ace Car Parking Attendant in Burton-On-Trent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Car Parking Attendant position. Highlight your customer service experience and ability to work under pressure.
Tailor Your CV: Make sure your CV reflects relevant experience, particularly in customer service roles. Emphasise any previous positions where you interacted with the public or managed busy environments.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Arboretum. Mention your communication skills, helpful attitude, and any knowledge of the site that could benefit your application.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Royal British Legion
✨Show Your Friendly Side
As a Car Parking Attendant, you'll be the first point of contact for visitors. Make sure to convey your friendly and approachable nature during the interview. Smile, maintain eye contact, and demonstrate your enthusiasm for providing excellent customer service.
✨Know the Arboretum
Familiarise yourself with the National Memorial Arboretum and its significance. Being knowledgeable about the site will not only impress the interviewers but also show that you are genuinely interested in the role and the organisation's mission.
✨Demonstrate Communication Skills
Strong communication skills are essential for this role. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will help illustrate your ability to guide visitors safely and efficiently.
✨Highlight Teamwork Experience
Since the role involves working closely with various teams, be ready to discuss your experience in teamwork. Share specific instances where you collaborated with others to achieve a common goal, showcasing your flexibility and willingness to support your colleagues.