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- Tasks: Join us as a Gas Repair Engineer, maintaining and repairing gas appliances in customers' homes.
- Company: HomeServe has over 30 years of experience providing home emergency cover and repairs.
- Benefits: Enjoy a competitive salary, seasonal hours, generous leave, and a fantastic pension scheme.
- Why this job: Be part of a fun, inclusive culture where your contributions truly matter and make a difference.
- Qualifications: You need CCN1, CENWAT1, HTR1 & CKR1 certifications and a full UK driving licence.
- Other info: Extensive training provided, with opportunities for career development and support from experienced coaches.
The predicted salary is between 36000 - 63000 £ per year.
HomeServe are now recruiting for directly employed Gas Engineers to join our team!
Location: Peterborough
Full Time - You will average 40 hours per week over the year working annualised hours (Less in Summer more in Winter), but your pay will not change! This also includes working some weekends and Bank Holidays.
Salary: £44,900 + £1,500 signing on bonus!
HomeServe offers an industry leading reward package to attract the best in our field:
- Seasonal hours (shorter hours in the summer with the same pay)
- Additional paid overtime
- Fantastic pension scheme including Income Protection Cover
- 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Up to £2500 Smart Tech and Home Improvements salary sacrifice to shop at Currys and Ikea, spreading the cost over 12 months
- Free Cover 8 HomeServe policy
- Employee assistance programme looking out for you and your family
- Company van with fuel card
- Use of company tools, uniform and PPE
- Access to our private, award-winning training facility and access to our excellent team of field-based coaches to support your ongoing learning and development in the role
- Take control of your own career and development with our wide range of learning and development opportunities
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
As a Gas Repair Engineer at HomeServe, we put the customers experience at the forefront of everything we do. You will undertake the maintenance and repair work of gas appliances and central heating systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
What we need from you:
- CCN1, CENWAT1, HTR1 & CKR1
- Full UK Driving Licence with no more than 6 penalty points
- Exceptional customer service - communication is key
- Proactive, can do attitude
- Keen eye for detail and problem-solving skills
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.
To help you settle into your career with HomeServe, you will undertake our extensive training programme. Week 1 will be Monday to Friday at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment. Week 2 you will be buddied up with an experienced HomeServe Gas Engineer. Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
If you believe you are who we are looking for then click apply now! If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch directly to invite you to an in-person assessment, where you can show us what you've got! You will meet the team, complete a technical assessment and answer a few interview questions.
If this sounds like you then we'd love to hear from you. It's our People that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Here at HomeServe, we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our People to do the right thing. At HomeServe we've got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing and drainage, boiler, heating, or electrics, our Home Experts are ready to get your job done.
Gas Repair Engineer - Peterborough employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Repair Engineer - Peterborough
✨Tip Number 1
Familiarise yourself with the specific gas safety regulations and standards relevant to the role. Being knowledgeable about CCN1, CENWAT1, HTR1, and CKR1 will not only boost your confidence but also demonstrate your commitment to safety during the assessment.
✨Tip Number 2
Prepare for the in-person assessment by practising common technical questions and scenarios you might encounter as a Gas Repair Engineer. This will help you articulate your problem-solving skills and customer service approach effectively.
✨Tip Number 3
Showcase your exceptional customer service skills during the interview. Think of examples from your past experiences where you went above and beyond for a customer, as this aligns perfectly with HomeServe's focus on customer satisfaction.
✨Tip Number 4
Engage with current employees or join online forums related to HomeServe. This can provide you with insights into the company culture and expectations, which can be beneficial when discussing how you would fit into their team.
We think you need these skills to ace Gas Repair Engineer - Peterborough
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Gas Repair Engineer at HomeServe. Familiarise yourself with the required qualifications such as CCN1, CENWAT1, HTR1 & CKR1, and think about how your experience aligns with these requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in gas engineering and customer service. Use specific examples that demonstrate your problem-solving skills and proactive attitude, as these are key traits for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at HomeServe and how you can contribute to their mission of providing exceptional customer service.
Prepare for the Assessment: If your application is successful, you'll need to complete an open book Gas Theory Paper. Brush up on your knowledge and practice using available resources to ensure you're well-prepared for this stage of the process.
How to prepare for a job interview at HomeServe
✨Know Your Qualifications
Make sure you are familiar with your CCN1, CENWAT1, HTR1, and CKR1 qualifications. Be prepared to discuss how these certifications have equipped you for the role and any relevant experiences you've had in the field.
✨Showcase Customer Service Skills
Since exceptional customer service is key for this position, think of examples where you've gone above and beyond for a customer. Be ready to explain how you handle difficult situations and ensure customer satisfaction.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've encountered challenges in your work and how you resolved them. Highlight your keen eye for detail and proactive approach to problem-solving.
✨Engage with the Team
During the interview, show your enthusiasm for being part of a team. Mention how you value collaboration and communication, and be ready to share how you contribute to a positive work environment.
