3rd Line Project Engineer - Azure & M365

Job Title: Senior IT Systems Engineer – Projects & Escalation Salary: £45k – £55k (dependent on skills and qualifications) About the Client My client is a prominent IT solutions provider based in Bristol, specialising in cloud-based services, including Azure and M365. Supporting a diverse client base, they offer cutting-edge IT solutions to SMEs, corporate, and finance organisations. As a company that embraces emerging technologies, they are focused on driving innovation and delivering high-quality services to their clients. Role Overview My client is seeking a Projects focussed 3rd line Engineer to support and maintain their managed IT services, focusing on cloud-based deployments and infrastructure solutions as well as getting involved with pre-sales. The successful candidate will play a senior role within the team, working with technical architects on a variety of complex IT projects and acting as a key point of escalation for more intricate technical issues. Key responsibilities include: Leading cloud system deployments (Azure PaaS, IaaS, SaaS) Overseeing on-premise and cloud server installations Supporting clients during critical IT outages Collaborating with the team to drive new IT requirements and solutions This is a dynamic, varied role requiring a strong technical background in cloud technologies. The Offer Flexible working (3 days in the office / 2 days at home) Continuous professional development opportunities Competitive salary and 24 days holiday (plus bank holidays) A supportive, fast-paced work environment Access to free Microsoft training Key Skills & Experience The ideal candidate will possess: Proven experience in an MSP environment OR Azure Environment Expertise in Azure, Microsoft 365, and Microsoft Server technologies Strong knowledge of AD, DNS, Exchange, and Remote Desktop Services Experience with Hyper-V, vSphere, and backup/DR technologies Strong troubleshooting and problem-solving abilities Excellent communication skills and customer service orientation A proactive, solution-focused approach A valid driver's license and transport access If you're a senior IT professional looking to take the next step in your career and be part of a growing and innovative team, please reach out for more details about this exciting opportunity