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- Tasks: Lead a team of baristas, ensuring smooth operations and high standards.
- Company: Join Costa Coffee, a global brand dedicated to crafting memorable coffee experiences.
- Benefits: Enjoy 50% off food and drinks, a smart pension, and access to the Coca-Cola share scheme.
- Why this job: Be part of a diverse culture that values your unique contributions and supports community initiatives.
- Qualifications: Looking for a trustworthy leader who is eager to learn and inspire others.
- Other info: Start with a casual chat via AI, making the application process easy and accessible.
The predicted salary is between 27000 - 39000 £ per year.
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location).
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com
Team Leader employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the initial chat and demonstrate that you're a good fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Think of specific examples where you've trained others or handled busy shifts, as these experiences will resonate well with the role of Team Leader.
✨Tip Number 3
Show your passion for coffee and customer service. Be ready to share your favourite coffee recipes or experiences that highlight your enthusiasm for the brand, as this can set you apart from other candidates.
✨Tip Number 4
Utilise the Sapia.ai tool effectively by being authentic in your responses. This AI-powered chat is designed to assess your traits, so ensure you convey your genuine personality and how it aligns with the role's requirements.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Costa Coffee. Familiarise yourself with the job description and think about how your skills and experiences align with what they are looking for.
Tailor Your CV: Customise your CV to highlight relevant experience in leadership, customer service, and teamwork. Use specific examples that demonstrate your ability to create smooth shifts and train new team members.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and your leadership style. Mention how you can contribute to the team and uphold Costa's values of diversity, equity, and inclusion.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, prepare by thinking about your responses to common interview questions. Reflect on your leadership experiences and how you handle challenges in a busy environment.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your enthusiasm for the beverage and how it connects to your role as a Team Leader.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance, showcasing your ability to inspire others.
✨Highlight Your Training Experience
Since training new Baristas is a key part of the role, be ready to talk about any previous experience you have in training or mentoring others. Share your approach to teaching and how you ensure that new team members feel supported.
✨Emphasise Adaptability
Costa Coffee values flexibility, especially during busy periods. Be prepared to discuss how you've handled high-pressure situations in the past and how you can maintain high standards while managing a fast-paced environment.
