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- Tasks: Support vulnerable adults with mental health challenges and promote their independence.
- Company: Join Peabody, a compassionate organisation dedicated to making a difference in people's lives.
- Benefits: Enjoy 30 days holiday, flexible benefits, and paid volunteering days.
- Why this job: Make a real impact while working in a supportive, collaborative environment.
- Qualifications: Experience in mental health support and a genuine desire to help others is essential.
- Other info: Positions available in Cheshunt and Welwyn Garden City; Enhanced DBS required.
Are you passionate about making a difference in the lives of people facing mental health challenges? At Peabody, we are looking for a compassionate and dedicated Mental Health Support Worker to join our team. In this role, you’ll provide housing-related support to vulnerable adults, including those with a dual diagnosis of mental health conditions and substance misuse, helping them build confidence, resilience, and independence. Our approach is person-centred, recovery-focused, and trauma-informed, ensuring we meet our customers where they are with kindness and care.
Please note we currently have 3 positions available: 2 at Cadmore Lane (Cheshunt) and 1 to be split between Cadmore Lane and Cypress Avenue (Welwyn Garden City).
As a Mental Health Support Worker, no two days will be the same. Your typical day will begin with a handover from a colleague to ensure continuity of support. You’ll start by checking in with a customer, followed by updates to their support plans and safety assessments to reflect their evolving needs. You’ll carry out flat or room inspections to identify repairs, health and safety concerns, or fire risks. Later, you might plan a group activity aimed at helping customers enhance their independent life skills.
You will play a vital role in supporting the practical needs and well-being of residents while promoting their recovery and independent living skills. Your work will also involve assisting residents in maximising their income, accessing benefits, and budgeting for domestic bills and living expenses. Through your efforts, you’ll directly contribute to helping customers thrive and lead more fulfilling lives.
This role will require an Enhanced DBS, valid full UK driving licence and access to a vehicle. You are a people person who is caring, compassionate, and committed to making a difference. You’ll thrive in a collaborative environment, working closely with colleagues and partner agencies on safeguarding, welfare, and risk concerns. With a proactive approach and a genuine desire to support others, you will embody our values:
- Be kind
- Do the right thing
- Love new ideas
- Celebrate diversity
- Keep our promises
- Pull together
To be successful in this role, you’ll need to:
- Demonstrate experience and knowledge of best practices for supporting mental health client groups or vulnerable adults, including recovery-focused and trauma-informed approaches.
- Understand how to assist vulnerable adults in managing their tenancy or accommodation.
- Be skilled in promoting recovery and independence through effective recovery/support plans.
- Show empathy and align with Peabody’s values when working with a vulnerable client group.
Here are just a few of the benefits of working at Peabody:
- 30 days’ annual holiday, plus bank holidays
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
Closing date: 14th April 2025 at midnight.
Please note: We are unable to offer visa sponsorship for this role, as Peabody is not a licensed UK sponsor.
Support Worker employer: Peabody
Contact Detail:
Peabody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Familiarise yourself with Peabody's values and mission. When you understand their commitment to kindness, diversity, and collaboration, you can better demonstrate how your personal values align with theirs during the interview.
✨Tip Number 2
Prepare specific examples from your past experiences that showcase your ability to support vulnerable adults. Highlight instances where you've successfully implemented recovery-focused or trauma-informed approaches, as this will resonate well with the hiring team.
✨Tip Number 3
Network with current or former employees of Peabody if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and questions during the interview.
✨Tip Number 4
Stay updated on best practices in mental health support. Being knowledgeable about current trends and techniques in the field will not only boost your confidence but also show your commitment to professional development during discussions with the interviewers.
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Mental Health Support Worker. Tailor your application to highlight your relevant experience and skills that align with Peabody's values.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in supporting mental health clients or vulnerable adults. Use specific examples to demonstrate your understanding of recovery-focused and trauma-informed approaches.
Showcase Your Values: Peabody values kindness, collaboration, and innovation. Make sure to reflect these values in your application by sharing instances where you've embodied these principles in your work or personal life.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in a support role.
How to prepare for a job interview at Peabody
✨Show Your Passion for Mental Health
Make sure to express your genuine passion for supporting individuals facing mental health challenges. Share personal experiences or motivations that led you to pursue this role, as it will resonate with the interviewers at Peabody.
✨Demonstrate Your Knowledge of Best Practices
Be prepared to discuss best practices in supporting mental health client groups. Familiarise yourself with recovery-focused and trauma-informed approaches, and be ready to provide examples of how you've applied these in previous roles.
✨Highlight Your Empathy and Values
Peabody values kindness and compassion, so it's crucial to showcase your empathetic nature. Share specific instances where you've demonstrated these qualities in your work with vulnerable adults, aligning your experiences with their core values.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about past experiences where you've successfully supported someone in crisis or helped them build independence, and be ready to discuss these in detail.
