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For Companies At a Glance
- Tasks: Be the go-to person for customers during their vehicle servicing journey.
- Company: Join a dynamic car dealership in Oxford, known for its excellent customer service.
- Benefits: Enjoy weekly pay and a supportive work environment with potential for growth.
- Why this job: Gain hands-on experience in the automotive industry while helping customers stay informed.
- Qualifications: No prior experience needed; just a passion for cars and great communication skills.
- Other info: This is a temporary ongoing role with full-time hours, perfect for students looking for flexible work.
Car Dealership Service Advisor
Start: ASAP
Location: Oxford, OX5
Pay: £12.60 per hour
Contract: Temporary Ongoing
Hours: 45, Monday to Friday 8am-6pm, Weekly Pay
The Role:
- Point of contact for customers whose vehicles are in for servicing, MOT's and repairs.
- Keep customers informed of progress and advise of extra work if required.
- Booking in vehicles for recalls.
- Letting customers know vehicles are ready for collection.
Service Advisor Car Dealership employer: Interaction - York
Contact Detail:
Interaction - York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Car Dealership
✨Tip Number 1
Familiarise yourself with the common services and repairs offered at car dealerships. Knowing the ins and outs of vehicle maintenance will help you communicate effectively with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. As a Service Advisor, you'll need to handle various customer inquiries and concerns, so being prepared for these interactions can set you apart from other candidates.
✨Tip Number 3
Research the specific car dealership you're applying to. Understanding their brand, values, and the types of vehicles they sell will allow you to tailor your responses and show genuine interest in the position.
✨Tip Number 4
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you prepare better for your interview and make a positive impression.
We think you need these skills to ace Service Advisor Car Dealership
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Service Advisor at a car dealership. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in the automotive industry or customer service. Include specific examples of how you've successfully managed customer relationships or handled service bookings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention why you want to work at a car dealership and how your skills align with the job requirements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in this role.
How to prepare for a job interview at Interaction - York
✨Know Your Stuff
Familiarise yourself with the services offered by the dealership. Understand common car issues and repairs, as well as the importance of customer service in this role. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Practice Active Listening
As a Service Advisor, you'll need to communicate effectively with customers. During the interview, demonstrate your listening skills by paying close attention to the questions asked and responding thoughtfully. This will showcase your ability to understand customer needs.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with an unhappy customer or managing multiple bookings. Think of examples from past experiences where you've successfully navigated similar challenges, and be ready to share them.
✨Show Enthusiasm for the Role
Express your passion for the automotive industry and your eagerness to help customers. A positive attitude can make a significant difference in how interviewers perceive you. Let them know why you want to work at their dealership specifically.
