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- Tasks: Join our team as an AV Installations Maintenance Technician, focusing on maintenance and support.
- Company: We are a leading AV integration company with over 20 years of experience across the UK and Europe.
- Benefits: Enjoy opportunities for in-house mentoring, training, and potential travel to exciting client sites.
- Why this job: This role offers hands-on experience in AV technology and a chance to grow your skills rapidly.
- Qualifications: A good understanding of AV equipment and strong communication skills are essential; training will be provided.
- Other info: Ideal for those looking to kickstart their career in the AV industry with a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for an experienced AV Maintenance and Installations Technician to join our team in Hampshire. Our core team has worked together since 2001, bringing their combined experience to every aspect of AV Integration, across the UK and Europe and around the globe. Together we strive to provide professional design, installation and maintenance services to clients ranging from Cathedrals and blue-chip corporations to Government bodies and societies.
Main day to day duties will include:
- Maintenance Engineering: To take the active role in all customer maintenance work. Carry out both preventive maintenance and unscheduled support visits in support of the Maintenance manager for all the WAVI clients as needed. To proactively provide email and telephone support calls for our maintenance clients referring more complex issues to the Lead engineer. To actively manage maintenance tickets within the ConnectWise ticketing platform. To provide out of hours and weekend support on an occasional basis if required. To take an active role in completing maintenance reports, keeping records and documentation trails up to date. To assist the installation team with build/install projects as required, helping to ensure continuity of engineering from installation to support and maintenance.
- Installation Team Support: To assist on occasion, the technical director and sales team in the design stage of projects, to help ensure maintainable solutions are produced, tasks may include research and documentation. To input, update and help collate all customer and supplier data as required by software systems in use. To carry out in house maintenance tasks, such as PAT testing of any Installation portable equipment, Ladder and vehicle checks and maintenance of company systems. To undertake supplier training courses on new equipment and systems that may be implemented within installation projects.
The ideal candidate will:
- Be located in Hampshire, and have the right to work in the UK.
- Be keen to learn and broaden their AV skills, through in house mentoring, manufacturer led trainings and industry standards training.
- Be willing and able to travel with the team to our client's site, and on occasion work away from home.
- The work will involve both maintenance/support and system installation, but the focus will be the former. Sitework could include cabling, termination, equipment installation and commissioning support. The role will be a junior level with opportunity to grow quickly for the right candidate.
Candidate Requirements:
- Have a good baseline understanding and experience with a broad range of AV equipment.
- Understand and demonstrate good practical termination skills.
- Have good communication skills, both written and verbal.
- Be fluent in modern computing, both hardware and software.
It would be advantageous if you had:
- ECS or CSCS health & safety certification.
- Audinate Dante certification level 1.
- Crestron technicians track 101.
- QSYS level 1.
- CTS.
- Extron AV associate.
Please click the APPLY button to send your CV and Cover Letter for this role.
AV Installations Maintenance Technician / AV Engineer in Winchester employer: Whitwam Group
Contact Detail:
Whitwam Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Installations Maintenance Technician / AV Engineer in Winchester
✨Tip Number 1
Familiarise yourself with the specific AV equipment mentioned in the job description. Having hands-on experience or knowledge about brands like Crestron, Extron, and QSYS can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the AV industry, especially those who work in maintenance and installations. Attend local events or join online forums to connect with others who might provide insights or even referrals for the role.
✨Tip Number 3
Consider obtaining relevant certifications such as ECS or CSCS health & safety certification. These qualifications not only enhance your CV but also demonstrate your commitment to safety and professionalism in the AV field.
✨Tip Number 4
Prepare to discuss your practical skills during the interview. Be ready to share examples of past projects where you’ve successfully managed maintenance tasks or installations, highlighting your problem-solving abilities and teamwork.
We think you need these skills to ace AV Installations Maintenance Technician / AV Engineer in Winchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with AV equipment and maintenance. Emphasise any specific skills or certifications that align with the job description, such as practical termination skills or health & safety certifications.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your willingness to learn and grow within the AV field, and provide examples of how your past experiences make you a suitable candidate for this position.
Highlight Communication Skills: Since good communication is essential for this role, ensure you demonstrate your written and verbal communication skills in both your CV and cover letter. Consider including examples of how you've effectively communicated in previous roles.
Show Willingness to Travel: As the job may require travel to client sites, mention your flexibility and readiness to travel. This shows that you are committed to fulfilling the job requirements and supporting the team wherever needed.
How to prepare for a job interview at Whitwam Group
✨Showcase Your AV Knowledge
Make sure to brush up on your understanding of various AV equipment and systems. Be prepared to discuss specific technologies you've worked with, as well as any relevant certifications you may have, like ECS or CSCS.
✨Demonstrate Problem-Solving Skills
Since the role involves maintenance and support, be ready to share examples of how you've tackled technical issues in the past. Highlight your experience with preventive maintenance and how you manage unexpected challenges.
✨Communicate Clearly
Good communication is key in this role. Practice explaining complex technical concepts in simple terms, as you'll need to provide support to clients and collaborate with team members effectively.
✨Express Willingness to Learn
The company values candidates who are eager to expand their skills. Be sure to convey your enthusiasm for ongoing training and development opportunities, and mention any specific areas of AV technology you're keen to explore further.
