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- Tasks: Train teams on systems, lead installations, and troubleshoot technical issues.
- Company: Join a leading company focused on cutting-edge technology and operational excellence.
- Benefits: Enjoy mileage reimbursement, travel support, and long-term career growth opportunities.
- Why this job: Make a real impact in tech while working with a supportive team across Europe.
- Qualifications: 4+ years in technical roles, valid driving licence, and strong problem-solving skills required.
- Other info: Flexibility in working hours and extensive travel across the UK and Europe.
The predicted salary is between 39000 - 54000 £ per year.
Position: Hyper Care Technician
Pay Rate: £19.00
Weekly pay: Guaranteed 40hrs
Overtime Rate: £28.50
Working Shifts: Monday & Tuesday and Thursday Night
Working Hours: Monday - Tuesday 0800hrs-1700hrs and Thursday 2200hrs - 0600hrs Night (flexibility may be required)
Key Responsibilities:
- Deliver comprehensive process and system training, ensuring team members and clients can utilize systems confidently and effectively.
- Lead and mentor senior management team during installation training, providing hands-on support and expert guidance.
- Perform and teach advanced techniques such as: Calibration resets and diagnostics, System reboots, updates, and troubleshooting, Precise camera adjustments and custom configurations for optimal performance, Component installation and integration into complex systems.
- Oversee the execution of system migrations, ensuring smooth transitions with minimal disruption.
- Travel extensively across the UK and Europe to manage installation projects, acting as the primary technical expert on-site.
- Conduct post-installation evaluations, identifying areas for improvement and offering tailored solutions.
- Collaborate with engineering and design teams to refine system functionalities and enhance user experience.
- Adhere to health and safety standards while maintaining clean, organized, and efficient workspaces.
- Drive operational excellence through continuous feedback and process improvements, helping the company evolve and adapt.
Requirements:
- Minimum of 4 years experience in assembly, installation, or technical service roles.
- Valid driving licence and access to a personal vehicle.
- Willingness to travel frequently, including overnight stays (both nationally and across Europe).
- Strong technical aptitude and the ability to follow detailed processes.
- A professional, adaptable attitude with excellent problem-solving skills and teamwork abilities.
Benefits:
- Mileage reimbursement: Paid at 45p per mile for all work-related travel.
- Comprehensive support with travel arrangements and expenses.
- Out-of-hours assistance from a responsive support office.
- Long-term, stable employment with a leading company, offering excellent opportunities for career growth.
- Chance to work on cutting-edge systems and exciting projects across the UK and Europe.
Why Join Us?
- Be part of a dynamic and supportive team that values your expertise.
- Develop your skills and knowledge through ongoing training.
- Take pride in a role that makes a tangible difference in technology and operations.
Technical Technician employer: Rocket Staffing Group Limited
Contact Detail:
Rocket Staffing Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Technician
✨Tip Number 1
Familiarise yourself with the specific systems and technologies mentioned in the job description. Understanding the technical aspects of calibration, diagnostics, and system integration will give you an edge during interviews.
✨Tip Number 2
Highlight your experience in training and mentoring others. Since the role involves delivering training to team members and clients, showcasing any previous experience in this area can demonstrate your capability to lead effectively.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. The job requires a professional attitude and adaptability, so think of examples where you've successfully navigated challenges in technical roles.
✨Tip Number 4
Be ready to talk about your travel experience and flexibility. Since the position involves extensive travel across the UK and Europe, showing that you're comfortable with this aspect will be crucial in making a positive impression.
We think you need these skills to ace Technical Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in assembly, installation, or technical service roles. Emphasise any specific skills related to system training, troubleshooting, and technical support that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and your ability to mentor others. Mention your willingness to travel and provide examples of how you've successfully led training sessions or installations in the past.
Highlight Technical Skills: In your application, clearly outline your technical aptitude, including any experience with calibration resets, diagnostics, and system migrations. Use specific examples to demonstrate your problem-solving abilities and teamwork skills.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work on cutting-edge systems and projects across the UK and Europe. Let them know why you want to join their team and how you can contribute to their operational excellence.
How to prepare for a job interview at Rocket Staffing Group Limited
✨Showcase Your Technical Skills
Be prepared to discuss your technical experience in detail. Highlight specific projects where you've successfully installed or maintained systems, and be ready to explain the techniques you used, such as calibration resets and diagnostics.
✨Demonstrate Your Problem-Solving Abilities
During the interview, share examples of challenges you've faced in previous roles and how you resolved them. This will showcase your adaptability and problem-solving skills, which are crucial for a Hyper Care Technician.
✨Emphasise Team Collaboration
Since the role involves mentoring and collaborating with others, be sure to discuss your experience working in teams. Mention any leadership roles you've taken on and how you've supported colleagues during installations or training.
✨Prepare for Travel Questions
Given the travel requirements of the position, be ready to discuss your flexibility and willingness to travel extensively. Share any past experiences that demonstrate your ability to manage travel effectively while maintaining work quality.
