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- Tasks: Join our team to assist customers with betting at Newmarket Racecourse.
- Company: Be part of a vibrant team at one of the UK's top racecourses.
- Benefits: Enjoy flexible hours, competitive pay, and free on-site parking.
- Why this job: Experience a fun, fast-paced environment while meeting new people.
- Qualifications: Must be 18+, confident with cash handling, and available for training.
- Other info: Paid training provided; no experience necessary!
We are looking for reliable team members to join our Betting team at Newmarket Racecourse. You will be working in the restaurants, lounges and public areas of the racecourse, servicing customers who would like to place a bet.
Who are we looking for?
- Applicants 18+
- Ability to work with cash confidently/good mental arithmetic
- Drivers are preferable
- No prior experience needed as paid training is provided
- Must be able to train with us April 15th-17th all 3 days
What does the role entail?
- You will place the customers bet/s on the till on live race days at the racecourse
- Pay out winnings to customers who present you with a winning ticket
- Cash handling effectively
- Confident talking to customers
Why work for us?
- Working in a friendly and supportive environment
- A fun and fast-paced customer service role
- Competitive hourly pay rate and holiday pay
- Flexible work
- Work at some of the most prestigious racecourses and racing events
- Free on-site parking
- Paid friend referral programme
- Travel pay for work at other racecourses, outside of your closest racecourse
Pay: £11.75ph + holiday pay = £13.31ph
Locations
Customer Service Assistant in Newmarket, Suffolk employer: Britbet Racing LLP
Contact Detail:
Britbet Racing LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Newmarket, Suffolk
✨Tip Number 1
Familiarise yourself with the basics of betting and horse racing. Understanding the terminology and processes will not only boost your confidence but also impress us during the interview.
✨Tip Number 2
Practice your mental arithmetic skills. Since you'll be handling cash and placing bets, being quick and accurate with numbers will make you stand out as a reliable candidate.
✨Tip Number 3
Show enthusiasm for customer service. We value team members who are friendly and approachable, so think about examples from your past experiences where you've provided excellent service.
✨Tip Number 4
Be prepared to discuss your availability. Since training is scheduled for April 15th-17th, showing flexibility and commitment to those dates will demonstrate your eagerness to join our team.
We think you need these skills to ace Customer Service Assistant in Newmarket, Suffolk
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your ability to handle cash, work with customers, and any relevant skills you possess.
Tailor Your CV: Make sure your CV reflects your customer service skills and any experience you have, even if it's informal. Emphasise your ability to work in a fast-paced environment and your confidence in handling cash.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your willingness to learn and adapt, as well as your availability for the training dates specified.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Britbet Racing LLP
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service positions, especially in a lively environment like a racecourse.
✨Demonstrate Cash Handling Skills
Since the role involves handling cash and placing bets, be prepared to discuss any relevant experience you have with cash transactions. If you don't have prior experience, mention your confidence with numbers and mental arithmetic.
✨Prepare for Customer Interaction
Think of examples where you've successfully interacted with customers or handled difficult situations. Being able to communicate effectively and confidently is key in this role.
✨Ask Questions About Training
Since paid training is provided, show your interest by asking questions about the training process. This demonstrates your commitment to learning and excelling in the role.
