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- Tasks: Join us as an IT & Production Technician, supporting over 50 staff with hands-on IT solutions.
- Company: Hexwired Recruitment partners with a leading design and manufacturing company in various innovative industries.
- Benefits: Enjoy a competitive salary of £40,000 and a hybrid work environment with flexible options.
- Why this job: Be part of a culture that values innovation and excellent service while developing your IT skills.
- Qualifications: Experience in 2nd Line IT Support, strong knowledge of Windows and networking concepts required.
- Other info: Opportunities to grow in various tech fields like Embedded, C++, and Machine Learning await!
The predicted salary is between 24000 - 56000 £ per year.
Hexwired Recruitment have partnered up with a market leading design and manufacturing company. The company produce products in various industries such as life sciences, medical imaging and security. They are now on the hunt for a talented IT & Production Technician. The successful candidate will be responsible for the development and maintenance of new and existing products., * Provide hands-on IT support alongside the IT Manager. Overseeing the technical needs of over 50 staff members in a hybrid work environment, with employees working remotely or from either office.
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Serve as the primary contact for staff regarding all IT-related issues. delivering both 1st and 2nd line support while managing and tracking incidents via a ticketing system.
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Perform routine system administration tasks, including monitoring backups, assessing network performance, and checking server statuses.
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Administer and manage backup systems, antivirus software, email gateways, and other security systems.
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Gain advanced proficiency in Office 365 and other Microsoft applications, including CRM. To assist staff with effective usage of these tools in their daily tasks.
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Provide support for hardware-related issues, including Windows OS and BIOS updates, as well as troubleshooting audio and other hardware components.
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Demonstrated experience in a 2nd Line IT Support or IT Technician position.
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Proficient in installing, configuring, upgrading, and relocating PC hardware, software, and printing devices.
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Strong knowledge of Windows 10/11, MS Server 2016/2019/2022, Active Directory management, and Microsoft 365/Entra.
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Familiarity with Terminal Services, Citrix, or VDA environments is a plus.
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Solid understanding of networking concepts and firewall management.
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Scripting (PowerShell, Batch Files, Linux shell, Python, PHP, etc.)
The salary for this IT & Production Technician Role will be £40,000 per annum. They offer an opportunity to be a part of a company that prides itself on innovation, and excellent service. If you feel like you have the right skills and experience for this IT & Production Technician job in Slough, then please apply.
For more information on this role, or any other jobs across; Embedded, C++ programming, Embedded Linux, Golang Development, .net, Mechanical Design, Machine Learning, Data Science or Simulation contact us today.
info@hexwired.com
020 3603 0605
IT & Production Technician employer: The Hexwired Recruitment Agency
Contact Detail:
The Hexwired Recruitment Agency Recruiting Team
+442036030605
info@hexwired.com
StudySmarter Expert Advice 🤫
We think this is how you could land IT & Production Technician
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Windows 10/11, MS Server, and Microsoft 365. Having hands-on experience or certifications in these areas can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience you have in providing 1st and 2nd line support. Be ready to discuss specific incidents where you successfully resolved IT issues, as this will demonstrate your problem-solving skills.
✨Tip Number 3
Showcase your scripting skills, especially in PowerShell or Python. If you have examples of scripts you've written to automate tasks or improve efficiency, be prepared to share them during the interview.
✨Tip Number 4
Since the role involves supporting a hybrid work environment, emphasize your ability to communicate effectively with remote staff. Share any experiences you have in managing IT support for distributed teams.
We think you need these skills to ace IT & Production Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly in 2nd Line roles. Emphasize your proficiency with Windows OS, Microsoft applications, and any scripting skills you possess.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to provide hands-on IT support and manage technical needs in a hybrid work environment.
Showcase Technical Skills: Clearly outline your technical skills related to system administration, network performance, and security systems. Include any certifications or training that support your qualifications for the position.
Highlight Problem-Solving Abilities: Provide examples of how you've successfully resolved IT-related issues in previous roles. This could include managing incidents via a ticketing system or troubleshooting hardware problems.
How to prepare for a job interview at The Hexwired Recruitment Agency
✨Show Your Technical Skills
Be prepared to discuss your hands-on experience with IT support, especially in a hybrid work environment. Highlight specific examples of how you've managed incidents and provided 1st and 2nd line support.
✨Demonstrate Problem-Solving Abilities
Prepare to share scenarios where you successfully troubleshot hardware or software issues. Discuss your approach to resolving problems and how you prioritize tasks in a busy environment.
✨Familiarize Yourself with Key Technologies
Make sure you have a solid understanding of Windows 10/11, MS Server, and Microsoft 365. Be ready to explain how you've used these tools in previous roles and how you can assist staff in utilizing them effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's IT infrastructure and the challenges they face. This shows your genuine interest in the role and helps you understand how you can contribute to their success.