IT Apprenticeship

Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an
IT Support Apprentice , where you\’ll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the
AZ-900 Azure Fundamentals
to boosting your confidence with
Confident Communication , and sharpening your people skills in
Customer Service Fundamentals , this role is your fast-track entry into the IT industry.
Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support.
Why Partnership Education? Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational institutions. As an apprentice, you\’ll work alongside a skilled and supportive team that\’s passionate about empowering educators and students through reliable, future-ready technology.
What You\’ll Be Doing While working towards your
Level 3 IT Support qualification
with
Baltic Apprenticeships , you\’ll:
Respond to remote helpdesk requests with timely and effective technical support Log, track, and resolve support calls efficiently Carry out hardware and software repairs in a fully-equipped workshop Install and configure hardware and software across client sites Maintain detailed network documentation and reports Support project needs by sourcing IT equipment Attend on-site visits to assist schools directly You\’ll receive full training and mentorship from both your workplace and the expert team at Baltic.
Salary, Hours & Benefits
£14,772 annual salary 37.5 hours per week , Monday to Friday, 9am-5pm 23 days holiday Private healthcare ,
pension contributions ,
employee assistance programme , and
life assurance Mileage allowance
– 45p per mile for travel outside your regular commute A
structured training and progression plan
within the company Potential of an annual bonus! What We\’re Looking For
A keen interest in IT and problem-solving Experience building a PC Full UK Drivers Licence and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude Your Training with Baltic This apprenticeship is more than just a qualification – it\’s your launchpad into the IT world. You\’ll complete:
AZ-900 Azure Fundamentals
– a foundational cloud computing certification Confident Communication
– develop self-awareness, body language, and digital presence Customer Service Fundamentals
– learn how to understand user needs, resolve conflict, and build professional relationships Ready to Apply? Click \”Apply\” and send us your CV! Once received, you\’ll be invited to a friendly chat with our recruitment team, followed by a formal interview with the employer if shortlisted.
Eligibility You must have the right to work in the UK and hold valid residency status.
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