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- Tasks: Coordinate and deliver amazing events, from meetings to weddings.
- Company: Join KUSCO at Kingston University, a vibrant hub for events and hospitality.
- Benefits: Enjoy flexible part-time hours, competitive salary, and a supportive team environment.
- Why this job: Be part of a dynamic team making a real impact in the events industry.
- Qualifications: Strong numeracy, IT skills, and excellent communication are essential.
- Other info: Opportunities for creativity and sustainability initiatives await you!
The predicted salary is between 15600 - 19600 £ per year.
Location: Kingston University, London
Salary: £19,602.00 per annum + Benefits
Contract: Part-time, 22.5 hours per week – 3 days per week (flexible).
About the Role: KUSCO is seeking a proactive and customer-focused Events / Hospitality Administrator to help drive income through events, conferences, and hospitality services. You will play a key role in organizing and delivering exceptional experiences for internal and external clients—from meetings and conferences to weddings and private events.
Key Responsibilities:
- Event Coordination: Plan, organize, and oversee events, ensuring all logistics run smoothly.
- Client Liaison: Work closely with clients to understand their needs, ensuring high satisfaction.
- Contract Management: Support the management of service provider contracts, including bus contractors and fleet maintenance.
- Administration: Maintain the administration function of the Conference Office to ensure it is always up to date.
- Financial & Performance Reporting: Assist in compiling monthly performance reports and monitoring budgets.
- Marketing & New Business Development: Help promote and sell Kingston University’s facilities, identifying new revenue opportunities.
- Sustainability: Play an active role in sustainability initiatives.
Please note, this is not an exhaustive list. You can request a full copy of the job description after you have submitted your CV.
What we need from you:
- Financial reporting experience – good standard of numeracy.
- Ability to work with little supervision.
- Ability to work on your own initiative and be assertive with clients where required – terms & conditions, intake, credit control situations.
- Ability to deal with clients at all levels, able to be assertive with clients where required – terms & conditions, intake, credit control situations.
- Multicultural Appreciation.
- Strong IT skills, i.e. Microsoft Office Skills and Excel in particular.
- Strong written communication skills, administrative and customer care skills and experience.
- Ability to work under pressure.
- A good demonstrative level of report writing and performance reporting skills.
- Ability to respond to changes and adapt working practices to suit client requirements.
- Previous experience of working cooperatively with others in a team.
- A very high standard of spoken and written English.
- The ability to strike a balance between competing work demands and priorities.
- The ability to come up with creative new ideas and ways of seeing and doing things.
- Ability to travel between the various campuses and sites.
Why Join Us: You will be part of a dynamic team in a fast-paced environment, with opportunities to contribute to the growth of KUSCO while supporting Kingston University’s mission. If you feel you have the skills and experience to be successful in this role then apply today.
Events / Hospitality Administrator employer: Kingston University Service Company Ltd
Contact Detail:
Kingston University Service Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events / Hospitality Administrator
✨Tip Number 1
Familiarise yourself with Kingston University's events and hospitality services. Understanding their offerings will help you speak confidently about how you can contribute to enhancing client experiences during interviews.
✨Tip Number 2
Network with current or former employees of KUSCO or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare examples of your past experiences in event coordination and client management. Being able to share specific stories that highlight your skills will demonstrate your suitability for the role.
✨Tip Number 4
Stay updated on trends in the events and hospitality industry, especially regarding sustainability initiatives. Showing that you are knowledgeable about current practices can set you apart from other candidates.
We think you need these skills to ace Events / Hospitality Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event coordination, client liaison, and financial reporting. Use specific examples that demonstrate your skills in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for events and hospitality. Mention how your background aligns with the responsibilities listed in the job description, particularly your ability to work independently and manage client relationships.
Highlight Relevant Skills: Emphasise your strong written communication skills and IT proficiency, especially in Microsoft Office and Excel. Provide examples of how you've used these skills in previous roles to enhance your application.
Showcase Your Adaptability: In your application, include instances where you've successfully adapted to changing circumstances or client needs. This will demonstrate your ability to thrive under pressure and meet diverse demands.
How to prepare for a job interview at Kingston University Service Company Ltd
✨Showcase Your Event Coordination Skills
Be prepared to discuss your previous experience in event planning and coordination. Highlight specific events you've managed, the challenges you faced, and how you ensured everything ran smoothly. This will demonstrate your ability to handle the responsibilities of the role.
✨Demonstrate Client Liaison Experience
Since client satisfaction is key, think of examples where you've successfully liaised with clients. Be ready to explain how you understood their needs and ensured they were met, especially in high-pressure situations.
✨Highlight Financial Reporting Proficiency
Given the importance of financial reporting in this role, brush up on your numeracy skills and be ready to discuss your experience with budgets and performance reports. You might even want to prepare a brief example of how you've managed finances in past roles.
✨Emphasise Adaptability and Creativity
The job requires adapting to changing client needs and coming up with creative solutions. Think of instances where you've had to pivot quickly or innovate in your approach. Sharing these stories will show your potential employer that you're flexible and resourceful.
