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- Tasks: Lead clinic operations, ensuring top-notch patient care and staff coordination.
- Company: Join a dynamic organization focused on fertility and andrology services.
- Benefits: Competitive salary, opportunities for professional growth, and a supportive team environment.
- Why this job: Make a real impact in patients' lives while working with cutting-edge science and technology.
- Qualifications: BSc in Biological/Biomedical discipline and HCPC registration required; management experience preferred.
- Other info: Engage in research projects and networking to expand the clinic's reach.
The predicted salary is between 43200 - 72000 £ per year.
Clinic Operations Director
Sussex
Permanent
£ Competitive depending on skills, experience and background
Scope of the role:
This is a rewarding, patient-centric role in which you will have responsibility for a range of services and teams in the organisation, utilising your background in the fields of fertility/andrology/embryology/biomedical science.
Responsibilities:
- Acting as the face of the clinic to ensure that services, staff and patient experience are as effective and positive as possible.
- Oversee and coordinate actions and staffing around donor throughput between clinic and other services. Identify and specify resource needs within the clinic such as for equipment, consumables, instrumentation and training needs analysis.
- To that end; develop robust systems and protocols that address patient management and service from an andrology perspective, manage situations not covered by SOPs, and ensure all procedures undertaken are documented in accordance with ISO 9001, HFEA Code of Practice, HCPC regulations and QMS. Act as the Person Responsible onsite in matters relating to the HCPC code of conduct and any related legal or insurance processes.
- Supervise work in the Laboratory, taking part in the rota of duties to ensure full coverage.
- Responsible for overseeing that documentation and interactions with patients follow regulatory requirements, ensuring that donors give informed consent and reporting is accurate for the purpose of statistical analysis.
- Liaison with colleagues, patients and the general public, professional bodies such that regulate processes for andrology and embryology, building effective relationships with external suppliers and attending networking opportunities to promote and expand the organisation's reach in the field.
- Planning, review, execution and reporting of research projects involving andrology and or embryology.
- Working as part of a multidisciplinary team of Scientists, supporting and driving some of the recruitment of staff to the clinic, taking part in daily scheduled meetings to discuss staff performance, organise relevant andrology training relative to assisted conception re-registrations, and take an active part in in-the-moment training and coaching opportunities.
Your background and experience:
- Minimum BSc in a Biological/Biomedical discipline, with a current HCPC registration .
- Proven exposure to the assisted conception/fertility space. Interest in providing a quality-driven and patient centric experience.
- Strong and current understanding of HFEA and ISO regulations which encompass the fertility and clinical lab settings.
- Strong skillset in andrology and/or embryology in relation to assisted conception or sperm banking including QC processes.
- Proven management background, ideally of a multidisciplinary workforce; you will enjoy coaching and mentoring more junior staff and are comfortable to spend some of your time at the bench as well as the operational overview.
- Excellent communication skills and the ability to take a bigger picture view of overall clinic function, efficiencies and budgets.
If your feel your background, experience and skillset are a good match to the above, please reach out to to organise a time for a confidential conversation about this unique opportunity.
Clinic Operations Director employer: SRG
Contact Detail:
SRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Operations Director
✨Tip Number 1
Make sure to highlight your experience in the fertility and andrology fields during networking events. Building relationships with professionals in these areas can lead to valuable insights and potential job opportunities.
✨Tip Number 2
Stay updated on the latest HFEA and ISO regulations. Being knowledgeable about these standards will not only help you in interviews but also demonstrate your commitment to maintaining high-quality patient care.
✨Tip Number 3
Consider reaching out to current or former employees of the clinic for informational interviews. They can provide insider knowledge about the clinic's culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed multidisciplinary teams in the past. This will showcase your leadership skills and ability to foster a collaborative environment, which is crucial for this role.
We think you need these skills to ace Clinic Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the fertility, andrology, or embryology fields. Emphasize any relevant management roles and your understanding of HFEA and ISO regulations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient-centric care and your ability to lead multidisciplinary teams. Mention specific examples from your past experiences that align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, clearly outline your skills in andrology and/or embryology, as well as your management experience. Discuss your approach to coaching and mentoring junior staff, as this is a key aspect of the role.
Prepare for Potential Questions: Think about how you would address scenarios related to patient management, regulatory compliance, and team dynamics. Be ready to discuss your strategies for ensuring quality-driven services and effective communication within the clinic.
How to prepare for a job interview at SRG
✨Showcase Your Patient-Centric Approach
Emphasize your commitment to providing a quality-driven and patient-centric experience. Share specific examples from your past roles where you improved patient satisfaction or streamlined processes to enhance the patient journey.
✨Demonstrate Regulatory Knowledge
Be prepared to discuss your understanding of HFEA and ISO regulations. Highlight any experiences where you ensured compliance in previous roles, particularly in clinical lab settings, as this will be crucial for the role.
✨Highlight Leadership and Teamwork Skills
Discuss your management experience, especially in leading multidisciplinary teams. Provide examples of how you've coached and mentored junior staff, and how you foster collaboration within a team to achieve common goals.
✨Prepare for Technical Questions
Since the role involves overseeing laboratory work, be ready to answer technical questions related to andrology and embryology. Brush up on QC processes and be prepared to discuss how you would handle situations not covered by SOPs.
