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- Tasks: Lead hotel operations, ensuring top-notch guest experiences and team performance.
- Company: The Grand Hotel is a prestigious 4-star hotel in Torquay with stunning bay views.
- Benefits: Enjoy a competitive salary, company pension, free food, employee discounts, and access to an on-site gym.
- Why this job: Join a dynamic team focused on excellence and hospitality while making a real impact.
- Qualifications: 4-5 years of experience in hotel management, strong operational focus, and excellent communication skills.
- Other info: Flexibility for evenings, weekends, and bank holidays is required.
The predicted salary is between 36000 - 60000 £ per year.
The Grand Hotel is one of Torquay's finest 4-star hotels situated opposite Torre Abbey Sands with a spectacular view over the bay! We are now looking to recruit an experienced General Manager to be part of our ongoing journey in continuing the development of our hotel business. This role would suit an experienced general manager due to the nature of the business and size of the operation.
The ideal candidate will embody our values of excellence and hospitality, steering our team to achieve and surpass our operational goals. This role demands a blend of strategic foresight, operational efficiency, and the ability to deliver a guest experience. The General Manager will oversee all hotel operations, ensuring the highest standards of guest satisfaction are met.
What we need from you:
- Minimum 4/5 years experience in a similar role with a significant background in both Rooms Division and Food & Beverage
- Strong operational focus with a hands-on approach
- Previous experience in being responsible for and driving food and beverage sales and service, developing, and implementing concepts and products
- Experience working in a large sized independent establishment operating at high occupancy
- Due to the nature of the business the role requires flexibility of working evenings, weekends & bank holidays
- Strong commercial and financial acumen
- Excellent IT Skills (Microsoft Office, PMS & POS systems essential)
- Effective communication and leadership skills, with the ability to communicate across all levels
Excellent salary for the right candidate.
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- On-site gym
Hotel General Manager employer: Richardson Group
Contact Detail:
Richardson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel General Manager
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience as a General Manager. Attend local events or join online forums to connect with others and gain insights into the role.
✨Tip Number 2
Research The Grand Hotel thoroughly. Understand their values, mission, and recent developments. This knowledge will help you tailor your approach and demonstrate your genuine interest in the position during any discussions.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your operational efficiency and leadership skills. Highlight instances where you've successfully driven food and beverage sales or improved guest satisfaction.
✨Tip Number 4
Be ready to articulate your vision for the hotel. Think about how you would enhance the guest experience and operational goals at The Grand Hotel, and be prepared to share these ideas during your conversations.
We think you need these skills to ace Hotel General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in hotel management, particularly in Rooms Division and Food & Beverage. Use specific examples to demonstrate your operational focus and leadership skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the role. Mention how your previous experiences align with the values of excellence and guest satisfaction that The Grand Hotel embodies.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements from your past roles, such as improvements in guest satisfaction scores or successful food and beverage initiatives that you led.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Richardson Group
✨Showcase Your Experience
Make sure to highlight your previous experience in hotel management, especially in Rooms Division and Food & Beverage. Be prepared to discuss specific examples of how you've driven sales and improved guest satisfaction in past roles.
✨Demonstrate Operational Focus
Emphasise your hands-on approach to operations. Discuss how you manage day-to-day activities while ensuring high standards are maintained, and be ready to share strategies you've implemented to enhance operational efficiency.
✨Exhibit Strong Leadership Skills
Prepare to talk about your leadership style and how you motivate your team. Provide examples of how you've effectively communicated with staff at all levels and fostered a positive work environment.
✨Be Ready for Flexibility Questions
Since the role requires flexibility with working hours, be ready to discuss your availability and willingness to work evenings, weekends, and bank holidays. This shows your commitment to the role and understanding of the hospitality industry's demands.
