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- Tasks: Welcome guests and provide friendly, engaging service every day.
- Company: Join the vibrant team at Ibis London Wembley, known for its hospitality.
- Benefits: Enjoy a dynamic work environment with opportunities to meet new people.
- Why this job: Perfect for those who love connecting with others and creating memorable experiences.
- Qualifications: A service-focused personality is essential; no prior experience required.
- Other info: This is a part-time position with no remote work options.
Do you have a passion for people Do you enjoy meeting new faces every day If this is the case Then we want YOU to join our Front Office team! 🙂 Ibis London Wembley is looking for positive team member to support the reception team and create memorable experiences for our guests. What will you do If you think talking to people is an art and if you enjoy when no day is the same Then this is what you could expect to do: Welcome the guests and consistently offer professional friendly and engaging service. Contribute to guests satisfaction by providing high quality services with a warm and friendly approach. Assist guests regarding hotel facilities in an informative and helpful way. Review arrivals ensure that special requests are met and service is anticipatory. Handle Guest concerns and react promptly logging notifying proper areas and ensuring the utmost satisfaction in resolutions. Assist in growing ALL program membership. Qualifications : Your experience and skills include: Service focused personality is essential Remote Work : No Employment Type : Parttime
Reception Team Member DayNight employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Member DayNight
✨Tip Number 1
Show your passion for people during the interview. Share specific examples of how you've created memorable experiences for guests in previous roles, as this aligns perfectly with what we're looking for.
✨Tip Number 2
Familiarize yourself with the Ibis brand and its values. Understanding our commitment to guest satisfaction will help you demonstrate how you can contribute to our team.
✨Tip Number 3
Prepare to discuss how you handle guest concerns. We value proactive problem-solving, so think of examples where you've turned a negative experience into a positive one.
✨Tip Number 4
Highlight your ability to work in a fast-paced environment. Share experiences where you've successfully managed multiple tasks while maintaining a friendly demeanor.
We think you need these skills to ace Reception Team Member DayNight
Some tips for your application 🫡
Show Your Passion for People: In your application, highlight your passion for customer service and your enjoyment of meeting new people. Share specific examples of how you've created memorable experiences for guests in previous roles.
Emphasize Teamwork: Since this role is part of a team, make sure to mention your ability to work collaboratively. Discuss any past experiences where you successfully contributed to a team environment.
Detail Your Service Skills: Clearly outline your service-focused personality and any relevant experience in hospitality. Mention specific skills that align with the job description, such as handling guest concerns or providing information about hotel facilities.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the qualities and experiences that Ibis London Wembley is looking for. Use keywords from the job description to demonstrate that you are a perfect fit for the Reception Team Member position.
How to prepare for a job interview at AccorHotel
✨Show Your Passion for People
Make sure to express your enthusiasm for interacting with guests. Share examples of how you've created memorable experiences in previous roles, as this aligns perfectly with what the company is looking for.
✨Demonstrate a Friendly and Professional Attitude
During the interview, maintain a warm and engaging demeanor. Remember, the role is all about providing high-quality service, so let your personality shine through while remaining professional.
✨Prepare for Scenario Questions
Expect questions about how you would handle guest concerns or special requests. Think of specific situations from your past experience where you successfully resolved issues or exceeded guest expectations.
✨Highlight Your Teamwork Skills
Since this position is part of a team, be ready to discuss how you collaborate with others. Share instances where you contributed to a positive team environment or helped colleagues achieve common goals.
