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- Tasks: Assist customers with appliance registrations and provide tailored product options.
- Company: Join a leading UK insurance provider known for its commitment to customer service.
- Benefits: Enjoy competitive earnings, remote work, generous leave, and exclusive employee discounts.
- Why this job: This role offers flexibility, career growth, and the chance to make a real impact.
- Qualifications: 12 months of recent sales experience in a targeted setting is required.
- Other info: Full training provided with clear progression opportunities and regular incentives.
The predicted salary is between 24000 - 33600 £ per year.
Remote Inbound Sales Representative | Join a Leading UK Insurance Provider!
Elizabeth Michael is recruiting motivated sales professionals to join a top UK insurance provider’s Inbound Registrations Sales department on a full-time, permanent, remote basis. If you have at least 12 months of recent sales experience in a targeted setting (excluding retail), this is your opportunity to thrive in a rewarding role with a competitive OTE of £33,200 per year!
What’s In It For You?
- Competitive Earnings: £24,500 plus average OTE £8,700 per annum
- Fully Remote: Work from the comfort of your home with company-provided equipment—just bring a reliable internet connection!
- Hours: 8-week rotating schedule between 8am and 8pm, including 1 full weekend and 3 Saturdays every 8 weeks
- Comprehensive Benefits:
- Annual Free Insurance Protection Plan: Plus, discounted rates up to 50% on additional plans for yourself, family, and friends
- Exclusive Employee Discounts: Save on Sky TV, mobile packages, and 100s of retailers
- Structured Career Growth: Full training with clear progression opportunities
- Incentives and Rewards: Regular prizes for top performers
- Generous Leave: 33 days annual leave, including bank holidays
- Pension and Life Assurance: 5% employer-matched pension contributions and life assurance cover at 4x your salary
What You’ll Do:
As a Customer Sales Advisor in our Inbound department, you’ll be the first point of contact for customers calling in to register their appliances. Your mission is to provide top-tier customer service, help them secure added protection, and offer product options that meet their unique needs. Daily tasks include:
- Handling inbound calls to assist customers with their appliance registrations
- Sharing product benefits and offering relevant upsell options
- Building rapport with customers, identifying their needs, and providing solutions that put their interests first
What We’re Looking For:
- Sales Experience: At least 12 months of consecutive experience in a targeted telesales role within the last 3 years
- Drive and Determination: A passion for achieving sales targets
- Self-Starter: Capable of working independently in a home-based role
- Excellent Communication Skills: Confident in building relationships, listening actively, and showing empathy
- Team Player with Customer Focus: Dedicated to delivering an exceptional customer experience
- Resilient and Adaptable: Able to handle a variety of tasks with a positive attitude
Ready to Join Us? Take the next step in your sales career with a role that’s both rewarding and flexible. Apply today, and join a leading UK insurance provider that values and invests in your success!
Please note due to the high volumes of applications, you will only be contacted if you have been successfully shortlisted.
Work From Home - Inbound Call Centre Sales Agent employer: Elizabeth Michael Associates
Contact Detail:
Elizabeth Michael Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Work From Home - Inbound Call Centre Sales Agent
✨Tip Number 1
Familiarise yourself with the insurance industry and the specific products offered by the company. This knowledge will help you engage confidently with potential customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your sales pitch! Since this role is focused on inbound sales, being able to articulate how you would approach a customer call can set you apart. Role-play with a friend or family member to refine your communication skills.
✨Tip Number 3
Highlight your previous sales achievements in conversations or interviews. Be ready to discuss specific targets you’ve met or exceeded, as well as any strategies you used to achieve those results, showcasing your drive and determination.
✨Tip Number 4
Demonstrate your adaptability and resilience by preparing examples of how you've handled challenging situations in past roles. This will show that you can maintain a positive attitude and provide excellent customer service, even under pressure.
We think you need these skills to ace Work From Home - Inbound Call Centre Sales Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant sales experience, particularly in targeted telesales roles. Use specific metrics to demonstrate your achievements, such as sales targets met or exceeded.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention your ability to work independently and your excellent communication skills, as these are key for the role.
Highlight Relevant Skills: In your application, emphasise skills that align with the job description, such as resilience, adaptability, and a customer-focused approach. Provide examples of how you've successfully used these skills in past roles.
Follow Application Instructions: Ensure you follow all application instructions carefully. Submit your application through the StudySmarter website and double-check that all required documents are included before hitting send.
How to prepare for a job interview at Elizabeth Michael Associates
✨Showcase Your Sales Experience
Make sure to highlight your 12 months of recent sales experience during the interview. Be prepared to discuss specific examples of how you've met or exceeded sales targets in previous roles, as this will demonstrate your capability and drive.
✨Demonstrate Excellent Communication Skills
Since the role involves handling inbound calls, it's crucial to showcase your communication skills. Practice active listening and be ready to explain how you build rapport with customers, ensuring they feel valued and understood.
✨Prepare for Common Scenarios
Think about common customer scenarios you might encounter in this role. Prepare responses that show your problem-solving abilities and how you would handle objections or difficult situations while maintaining a positive attitude.
✨Express Your Passion for Customer Service
Convey your dedication to providing exceptional customer experiences. Share examples of how you've gone above and beyond for customers in the past, as this aligns with the company's focus on customer satisfaction.
