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- Tasks: Lead strategic initiatives to improve business processes and drive change across ADP UK, Ireland, and Sweden.
- Company: Join ADP, a global leader in payroll and HR solutions, committed to innovation and excellence.
- Benefits: Enjoy flexible working options, professional development opportunities, and a vibrant company culture.
- Why this job: Make a real impact by driving improvements and fostering a culture of continuous growth and innovation.
- Qualifications: Graduate level preferred with 5 years' operational experience and strong BPI and automation skills.
- Other info: Travel to other ADP sites may be required; strong project management skills are essential.
The predicted salary is between 43200 - 72000 £ per year.
This is a key role, responsible for identifying and leading strategic BPI initiatives and managing projects to deliver significant benefits to ADP UK, Ireland and Sweden and support the achievement of organisational objectives. Reports into Director of Business Excellence, UK Ireland and South Africa.
RESPONSIBILITIES:
- Identify opportunities for new strategic BPI initiatives based on in depth understanding of ADP UK, Ireland and Sweden and ESI objectives and analysis of organisational data. Work with leaders at all levels to identify opportunities to address business challenges through BPI initiatives.
- Design and lead workshops utilising process improvement and change leadership methodologies to drive strategic improvements across ADP UK, Ireland and Sweden.
- Identify and capture requirements for automation (including RPA), implement and provide support for automation tools once live.
- Drive and take ownership of both incremental and transformational change through BPI initiatives as required to meet objectives.
- Develop strong relationships with senior stakeholders including at ExCom and ESI level, demonstrating the value delivered by BPI and ensuring that stakeholders at all levels are bought in and aligned with BPI initiatives.
- Carry out in depth data analysis, ensuring that decisions are data driven and that benefits are quantified and measured.
- Document processes, together with supporting documentation such as standard operating procedures.
- Provide BPI and change management expertise, guidance and support to project teams and stakeholders during the implementation of changes identified through BPI initiatives.
- Build the brand of the UK, Ireland and Sweden Business Excellence BPI team within ADP (for example by acting as a champion for BPI and presenting at town halls).
- Provide thought leadership, identifying and evaluating new BPI and automation tools.
- Deliver Training to Associates on BPI, fostering a culture of continuous improvement.
- Successfully manage projects including the implementation of changes identified through BPI initiatives, in line with established methodology and governance and ensuring robust management of scope, risks, costs and benefit delivery.
- Hold stakeholders accountable for delivering on time and to the required level of quality.
- Escalate issues appropriately, providing potential resolution options.
- Manage the scope of initiatives and projects and ensure that any scope creep is well controlled.
- Report on progress to senior stakeholders including ESI, ExCom, senior R&D and Product leaders.
- Act as UK, Ireland & South Africa lead on ESI initiatives and projects, working closely with the ESI Service Delivery team.
- Develop strong network within ADP globally, identifying and sharing best practice with other countries and business units within ADP.
QUALIFICATIONS & EXPERIENCE:
- Preferably graduate level or equivalent
- 5 years' operational experience, preferably in a professional services environment
- Significant BPI and automation experience
- Experience of successful change leadership
- Experience of leading cross functional project teams
- Project Management qualifications an advantage
- Experience of senior stakeholder management
- Experience of matrix management
COMPETENCIES & SKILLS:
- Ability to work on own initiative.
- Strong leadership, communication, negotiation and interpersonal skills with the ability to effectively present complex information to and influence stakeholders at all levels of the organisation including ExCom and ESI.
- Ability to present effectively to stakeholders at all levels and to both small and large groups.
- Collaborative approach
- Able to build relationships and a strong network at a senior level in the UK, at an ESI level and with BPI and Business Excellence teams globally.
- Focused on delivery, able to identify potential risks to delivery of BPI initiatives early and work proactively to mitigate them.
- Strong Project Management skills with ability to own and drive projects to successful completion.
- Highly organised, proactive and flexible, able to work on own initiative and to effectively prioritise workload.
- Excellent analytical and problem solving skills with the ability to gather and interpret complex data to drive decision making.
- Proficient in the use of Microsoft Visio and Blueworks
- Proficient in the use of Lean 6 Sigma methodology
Travel to other ADP sites will be required.
Business Process Improvement (BPI) Lead employer: ADP
Contact Detail:
ADP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Process Improvement (BPI) Lead
✨Tip Number 1
Familiarise yourself with Lean Six Sigma methodologies, as they are crucial for the BPI Lead role. Consider obtaining a certification if you haven't already, as this will demonstrate your commitment and expertise in process improvement.
✨Tip Number 2
Network with professionals in the field of business process improvement. Attend industry events or webinars to connect with potential colleagues and leaders at ADP, which can give you insights into their culture and expectations.
✨Tip Number 3
Prepare to discuss specific examples of successful change leadership and project management from your past experiences. Be ready to articulate how you identified opportunities for improvement and the impact of your initiatives.
✨Tip Number 4
Research ADP's current BPI initiatives and challenges. Understanding their strategic goals will allow you to tailor your discussions during interviews, showing that you're proactive and genuinely interested in contributing to their success.
We think you need these skills to ace Business Process Improvement (BPI) Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business process improvement and project management. Use specific examples that demonstrate your ability to lead initiatives and manage stakeholders effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with the responsibilities outlined in the job description, particularly your experience with data analysis and change leadership.
Showcase Relevant Skills: Emphasise your proficiency in methodologies like Lean 6 Sigma and tools such as Microsoft Visio and Blueworks. Mention any project management qualifications you hold, as these are advantageous for the role.
Prepare for Potential Questions: Anticipate questions related to your experience with BPI initiatives and stakeholder management. Be ready to discuss specific projects you've led and the outcomes achieved, demonstrating your analytical and problem-solving skills.
How to prepare for a job interview at ADP
✨Understand the BPI Landscape
Before your interview, make sure you have a solid grasp of Business Process Improvement principles and methodologies. Familiarise yourself with Lean Six Sigma and automation tools, as these are crucial for the role. Being able to discuss how you've applied these concepts in previous roles will impress your interviewers.
✨Showcase Your Stakeholder Management Skills
This position requires strong relationships with senior stakeholders. Prepare examples of how you've successfully managed stakeholder expectations and driven alignment on projects. Highlight your communication and negotiation skills, as these will be key in demonstrating your ability to influence at all levels.
✨Prepare for Data-Driven Discussions
Since the role involves in-depth data analysis, be ready to discuss how you've used data to drive decisions in past projects. Bring examples of how you've quantified benefits and measured success. This will show that you can make informed decisions based on data, which is essential for this position.
✨Demonstrate Your Change Leadership Experience
The ability to lead change is critical for this role. Prepare to share specific instances where you've led cross-functional teams through change initiatives. Discuss the challenges you faced, how you overcame them, and the outcomes achieved. This will illustrate your capability to drive both incremental and transformational change.
