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- Tasks: Lead a passionate team to create unforgettable dining experiences in a luxury hotel.
- Company: Join a prestigious 5-star hotel known for exceptional hospitality and guest satisfaction.
- Benefits: Enjoy free meals, discounts on stays, and access to top-notch spa and gym facilities.
- Why this job: Be part of a gold-standard hospitality team where your skills and ideas can shine.
- Qualifications: Experience in restaurant management, strong leadership skills, and a passion for customer service.
- Other info: Only applicants with the right to work in the UK will be considered.
The predicted salary is between 36000 - 60000 £ per year.
Are you a natural leader with a passion for hospitality and creating unforgettable guest experiences? We’re on the lookout for a Restaurant Floor Manager to join our client’s exceptional restaurant team at a prestigious 5-star hotel in Hertfordshire.
In this pivotal role, you’ll lead a team of passionate Waiters and Bartenders, ensuring every guest receives warm, attentive service from the moment they arrive until the moment they leave. You’ll create a vibrant, welcoming atmosphere where both your team and guests feel valued—and where excellence is the standard.
What You’ll Be Doing
- Leading, mentoring, and inspiring a front-of-house team to deliver seamless and memorable dining experiences.
- Creating a service culture where guest satisfaction is at the heart of everything.
- Supporting team development, wellbeing, and performance through hands-on leadership and coaching.
- Ensuring that service flows smoothly during busy shifts while maintaining exceptional standards.
- Taking ownership of the guest journey—from reservations to post-dining feedback.
- Upholding food hygiene, health & safety, and compliance to the highest standard.
What You’ll Bring
- Proven experience in a restaurant management or supervisory role, ideally within a luxury or high-end setting.
- A genuine passion for hospitality and customer service excellence.
- Strong leadership and team-building skills with a positive, can-do attitude.
- Excellent communication and interpersonal abilities—fluent English, both spoken and written, is essential.
- Solid understanding of food hygiene and health & safety regulations.
- Confidence, professionalism, and a hands-on approach.
Perks & Benefits
- Access to award-winning spa, gym and golf facilities.
- Free meals while on duty.
- Generous discounts for you, your family, and friends on hotel stays, dining, and spa experiences.
- The chance to grow your career in a five-star environment with genuine progression opportunities.
This is your chance to be part of a hospitality team that sets the gold standard—where your skills, ideas, and passion can truly shine.
Restaurant Manager employer: Quest Employment
Contact Detail:
Quest Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in luxury settings. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 2
Research the specific hotel and its restaurant culture. Understanding their values and service style will help you tailor your approach during interviews and demonstrate your genuine interest in becoming part of their team.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Use specific examples that highlight your ability to maintain service excellence during busy shifts.
✨Tip Number 4
Familiarise yourself with current trends in the hospitality industry, particularly in fine dining. Being knowledgeable about new service techniques or popular menu items can set you apart as a candidate who is proactive and passionate about the field.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in restaurant management, especially in luxury settings. Emphasise your leadership skills and any relevant achievements that demonstrate your ability to create exceptional guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've led teams to success and created memorable dining experiences in the past.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as team leadership, communication, and knowledge of food hygiene regulations. Use concrete examples to illustrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at Quest Employment
✨Showcase Your Leadership Skills
As a Restaurant Floor Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on mentoring and inspiring staff to deliver exceptional service.
✨Emphasise Guest Satisfaction
Highlight your commitment to guest satisfaction during the interview. Share specific instances where you went above and beyond to ensure a memorable dining experience for guests, as this aligns with the role's core responsibilities.
✨Demonstrate Your Knowledge of Food Hygiene
Since food hygiene and health & safety are paramount in this role, be ready to discuss your understanding of relevant regulations. Mention any certifications or training you've completed that relate to these standards.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills during busy shifts. Think about how you would handle various situations, such as managing a dissatisfied guest or ensuring smooth service during peak hours.
