At a Glance
- Tasks: Lead a dynamic lettings team, ensuring top-notch service for landlords and tenants.
- Company: Join Allen & Harris, an award-winning estate agency with over 100 years of expertise.
- Benefits: Enjoy uncapped commission, a company car or allowance, and industry-leading training.
- Why this job: This role offers career progression in a supportive environment with opportunities to excel.
- Qualifications: Experience in lettings management or as an estate agent; strong leadership and customer service skills required.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
OTE - £50,000 - Uncapped Commission - Company Car/Car Allowance - Career Progression
At Allen & Harris, part of the Connells Group, we're looking for a highly motivated Lettings Manager/Senior Lettings Manager to complement our fantastic residential Lettings team in Penarth. This is a great opportunity for a proven Manager or an established Estate Agent looking for progression. This is a branch that can give you the platform to excel as a manager with a supportive Area Director and team to help you grow market share and develop your career.
What’s in it for you as our Senior Lettings Manager?
- Industry leading training and development
- Full support and training to become ARLA – NFOPP qualified
- Demonstrable career ladder
- Supportive and rewarding environment
- Compete for top achievers awards
- Competitive basic salary with uncapped commission
- Company Car or Car Allowance
Key responsibilities of a Senior Lettings Manager:
- Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants.
- Leading by example and delegating tasks with the aim to exceed standards of performance and targets set.
- Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career.
Skills and experience required to be a successful Senior Lettings Manager:
- Lettings Manager, Branch Manager, Assistant Manager looking to progress
- Able to generate new business in a target driven environment
- Proven experience managing, leading and mentoring a team
- Outstanding customer care / customer service experience
- Resilient, positive, organised, numerate and detail oriented
- Excellent verbal and written communication skills
- A Full UK driving licence
Allen & Harris are an award-winning estate agency and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Lettings Manager employer: Allen and Harris
Contact Detail:
Allen and Harris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Manager
✨Tip Number 1
Network within the property industry, especially with professionals who have experience in lettings management. Attend local property events or join online forums to connect with others and gain insights into the role.
✨Tip Number 2
Research Allen & Harris and the Connells Group thoroughly. Understand their values, recent achievements, and market position. This knowledge will help you tailor your conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team or generated new business in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Showcase your customer service skills by preparing anecdotes that highlight your ability to handle challenging situations with clients. This will demonstrate your commitment to outstanding customer care, which is crucial for a Lettings Manager.
We think you need these skills to ace Lettings Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings management or estate agency. Emphasise your leadership skills, customer service experience, and any achievements that demonstrate your ability to generate new business.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role. Mention specific examples of how you've successfully managed teams or improved performance in previous positions, aligning your experiences with the responsibilities outlined in the job description.
Highlight Relevant Qualifications: If you have any qualifications related to lettings or property management, such as ARLA or NFOPP, be sure to mention them prominently. This will show your commitment to professional development and your readiness for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Allen and Harris
✨Showcase Your Leadership Skills
As a Lettings Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you’ve helped others achieve their goals.
✨Know the Market Inside Out
Familiarise yourself with the local lettings market in Penarth. Be ready to discuss current trends, challenges, and opportunities. Showing that you understand the market will impress your interviewers and highlight your commitment to the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service experience. Think about situations where you've had to deal with difficult clients or resolve conflicts, and be prepared to explain your thought process and outcomes.
✨Highlight Your Business Development Experience
Since generating new business is key for this role, come prepared with specific examples of how you've successfully increased business in previous positions. Discuss strategies you've implemented and the results achieved to showcase your effectiveness in a target-driven environment.