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For Companies At a Glance
- Tasks: Join our dynamic team as a Keyholder or Assistant Store Manager, driving sales and delivering top-notch customer service.
- Company: Belstaff is a pioneering clothing brand known for its innovative designs and independent spirit.
- Benefits: Enjoy a fixed-term contract, competitive pay, and the chance to work in a vibrant pop-up store.
- Why this job: Be part of a legacy, embrace challenges, and make a real impact in luxury retail.
- Qualifications: We're looking for motivated individuals with retail experience and a passion for exceptional customer service.
- Other info: This role runs until April 2025, perfect for students seeking valuable work experience.
The predicted salary is between 28800 - 42000 £ per year.
We're excited to announce the opening of a pop-up store in Bluewater Shopping Centre and are seeking team members to join us on a fixed-term contract running until end of April 2025 in the following roles:
- Keyholder – Full-time, 40 hours per week
- Assistant Store Manager – Full-time, 40 hours per week
Belstaff was created by and for independent spirits. We know that what we do, and who we do it with matters. Join the team and make an impact as we build a legacy that surpasses our incredible past.
Love The Challenge. Find A Way. Go All In. Stand Together. Be The Difference.
A bit about Belstaff
Belstaff is a functional clothing brand founded to move people forward. Throughout our history we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey. Belstaff has designed protective suits for race-car drivers, windproof smocks for Marines and insulating clothing for mountaineers. One thing is at the heart of all these endeavours: An Independent Spirit. Today, this energy prevails and unites the people who bring the Belstaff brand to life, providing the best products to our customers – both old and new. We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day.
We are looking for someone who will be responsible for;
- Helping to create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales
- Greeting and helping clients
- Assisting and anticipating clients on the best products to suit their needs, consistently meeting and exceeding company expectations
- Confidentially and professionally answering questions and queries from clients
- Cross selling across all product offers in store, ensuring the client is walked through the in store collection
- Making the client the main focus at all times and being a role model for a standard that exceeds the benchmark for customer service within the luxury retail industry. This includes being fully conversant with all products and services available including product care, waxing, customisation, aftersales and stock availability
- Delivering after sales services efficiently
- Being up to date on local events and current affairs in order to promote conversation with clients
- Developing good internal customer service with all other Belstaff Stores and Head Office
- Professionally handling customer complaints and issues
- Understanding Belstaff’s Global and International positioning
- Being aware of Company and Store Security procedures and adhering to them
- Protecting stock, being alert to the possibility of theft and following Company procedures to minimise the opportunity for theft
- Maintaining standards of storing stock on the shop-floor and back of house
- Participating in all audits and counts
- Maintaining visual merchandising in line with the Belstaff image and the commercial objectives of the store
- Liaising with Store Manager, Assistant Store Manager and Supervisor on day to day decisions, regarding safety, profitability and legal issues within the store
- Being aware of and following all company rules and HSE legislation
- Ensuring that key holding duties are conducted in accordance with Company procedures
We are looking for someone who has;
- a “can-do” attitude
- an adventurous streak
- an entrepreneurial spirit
- an innovative approach to sales
- strong commercial awareness
- an understanding of how the role contributes to the overall business
We are looking for someone who is:
- a great sales person with proven experience in retail
- a motivated self starter who takes pride in and has achieved great sales figures
- someone who thrives from providing the highest level of customer service
- someone with the flexibility and drive to help us grow our business
- passionate about Belstaff and you would love to become a brand ambassador
- a team player
Where to from here?
We are an equal opportunity employer and value diversity at our company. We will not discriminate on the basis of sex, race, marital status, disability, age, sexual orientation or religion. We are committed to a fair and accessible recruitment process for all candidates so if you would like us to make any adjustments to the application or interview process, please let us know and we will be happy to support you.
Keyholder and Assistant Store Manager Openings employer: Belstaff
Contact Detail:
Belstaff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keyholder and Assistant Store Manager Openings
✨Tip Number 1
Familiarize yourself with Belstaff's brand history and product offerings. Understanding the unique aspects of their functional clothing will help you connect with customers and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your customer service skills during the interview. Prepare examples of how you've gone above and beyond for customers in previous roles, as this aligns with Belstaff's commitment to exceptional service.
✨Tip Number 3
Highlight your sales achievements and any innovative approaches you've taken in past retail positions. Belstaff values an entrepreneurial spirit, so demonstrating your ability to drive sales will set you apart.
✨Tip Number 4
Be ready to discuss how you can contribute to a positive team environment. Belstaff emphasizes teamwork, so sharing your experiences working collaboratively will resonate well with the hiring team.
We think you need these skills to ace Keyholder and Assistant Store Manager Openings
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Belstaff's history, values, and product offerings. This will help you tailor your application to reflect your alignment with their brand ethos.
Highlight Relevant Experience: In your CV and cover letter, emphasize your retail experience, particularly in luxury environments. Showcase specific achievements in sales and customer service that demonstrate your ability to meet and exceed expectations.
Show Your Passion: Express your enthusiasm for the Belstaff brand in your application. Mention any personal connections to the brand or its products, and how you embody the 'Independent Spirit' that Belstaff champions.
Tailor Your Application: Customize your cover letter to address the specific responsibilities and qualities mentioned in the job description. Use keywords from the listing to show that you are a perfect fit for the role.
How to prepare for a job interview at Belstaff
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Belstaff and its products during the interview. Share why you admire the brand's history and how you can contribute to its legacy.
✨Demonstrate Customer Service Excellence
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you went above and beyond to meet client needs, as this aligns with the company's focus on luxury retail.
✨Emphasize Teamwork and Collaboration
Belstaff values a dynamic team environment. Be ready to discuss how you've successfully worked in teams before and how you can contribute to maintaining a positive atmosphere in the store.
✨Be Ready to Discuss Sales Strategies
Since the role involves sales, think about innovative sales techniques you've used in the past. Be prepared to share how you can help drive sales and exceed company expectations in your new role.
