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For Companies At a Glance
- Tasks: Welcome customers and assist with optical and hearing assessments using advanced equipment.
- Company: Join Leightons, a family business with over 35 branches since 1928, dedicated to eye and hearing care.
- Benefits: Enjoy a £23,000 salary, bonus scheme, medical cash plan, and discounts for staff and friends.
- Why this job: Kickstart your career in a rewarding industry with opportunities for growth and personal development.
- Qualifications: Strong customer service skills are essential; retail or caregiving experience is a plus but not required.
- Other info: Full-time role, working 5 days a week, with a commitment to diversity and inclusion.
The predicted salary is between 20000 - 26000 £ per year.
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
What’s in it for me?
- Salary: £23,000 per annum
- Bonus Scheme
- Medical Cash Plan
- Staff, Family and Friends Discount
- Rota: Monday, Tuesday, Wednesday, Thursday and Saturday.
This isn’t like any typical customer service role… As a Leightons team member, you’ll have unlimited access to the Leightons Learning Academy. Not only this, as an Optical and Hearing Assistant, you embark upon a fantastic journey with potential for future development. From the word go, you’ll gain the exposure and experience that will ignite a passion for Optical and Hearing care, beginning a rewarding career as an Optometrist or Hearing Aid Dispenser.
What will I do as an Optical and Hearing Assistant?
This is your chance to be part of the most important aspect of our family business. You will be the first person to greet our customers as they enter our store, setting the tone for their visit because personalising the customer experience is intrinsic to our values. This is something we credit as one of the reasons why we have expanded to 35 branches since our beginning in 1928.
What really sets this role apart from any other is how integral our OHAs are across our customer-facing duties. This includes responsibility for our pre-screening assessments, performing retinal imaging examinations using our OCT and Optomap testing equipment, which is part of our ongoing technical and personal development package.
We stock a wide range of frames and accessories from top brands in all of our stores, creating bespoke consultative advice and support, catering to customers' prescription, style, and budgetary needs. The expert insight you’ll provide will be just another reason why our customers are with us for their whole hearing and eye care journey.
Am I suitable?
For this Full Time role in our Andover branch, working 5 days per week, Monday to Sunday. We are looking for people with strong customer service skills and a drive to go the extra mile. Experience working in retail, hospitality, or a caregiving environment is desirable but not essential.
We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Applicants who have been unsuccessful in the past 12 months should not reapply for the same job role.
Optical & Hearing Assistant, Andover employer: Leightons Opticians & The Hearing Care Partnership
Contact Detail:
Leightons Opticians & The Hearing Care Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical & Hearing Assistant, Andover
✨Tip Number 1
Familiarise yourself with the latest trends in optical and hearing care. Understanding the products and services offered by Leightons will help you engage confidently with customers and demonstrate your passion for the industry.
✨Tip Number 2
Highlight your customer service experience during any informal conversations or networking opportunities. Showcasing your ability to create a welcoming environment will resonate well with the values of Leightons.
✨Tip Number 3
Consider reaching out to current employees on platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed as an Optical and Hearing Assistant, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your motivation for wanting to work in the optical and hearing care sector. Being able to articulate your passion for helping others and your interest in personal development will set you apart from other candidates.
We think you need these skills to ace Optical & Hearing Assistant, Andover
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Optical & Hearing Assistant position. Tailor your application to highlight relevant skills and experiences that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, any relevant retail or caregiving background, and your passion for optical and hearing care. Use bullet points for clarity and keep it concise.
Write a Personalised Cover Letter: Include a cover letter that expresses your enthusiasm for the position and the company. Mention specific aspects of Leightons that attract you, such as their commitment to customer experience and professional development opportunities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Leightons Opticians & The Hearing Care Partnership
✨Show Your Passion for Customer Service
Since this role is all about personalising the customer experience, make sure to express your enthusiasm for helping others. Share specific examples from your past experiences in retail or hospitality where you went the extra mile for a customer.
✨Familiarise Yourself with Optical and Hearing Care
Do some research on optical and hearing care basics before the interview. Understanding common terms and procedures will show your genuine interest in the field and help you engage more effectively with the interviewers.
✨Prepare for Technical Questions
As an Optical and Hearing Assistant, you'll be involved in pre-screening assessments and using technical equipment. Be ready to discuss any relevant experience you have, even if it's not directly related, and demonstrate your willingness to learn new skills.
✨Emphasise Your Team Spirit
Leightons values teamwork, so highlight your ability to work well with others. Share examples of how you've collaborated in previous roles, and express your excitement about being part of a family business that prioritises a supportive culture.
