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- Tasks: Welcome customers and assist with optical and hearing assessments using advanced equipment.
- Company: Join Leightons, a family business with over 35 branches since 1928, dedicated to eye and hearing care.
- Benefits: Enjoy a salary of £23,000, bonuses, medical cash plan, and discounts for family and friends.
- Why this job: Kickstart your career in a rewarding industry with opportunities for growth and personal development.
- Qualifications: Strong customer service skills are essential; retail or caregiving experience is a plus but not required.
- Other info: Full-time role, working 5 days a week, with a commitment to diversity and inclusion.
The predicted salary is between 20000 - 26000 £ per year.
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
What’s in it for me?
- Salary: £23,000 per annum
- Bonus Scheme
- Medical Cash Plan
- Staff, Family and Friends Discount
- Rota: Monday, Tuesday, Wednesday, Thursday and Saturday.
This isn’t like any typical customer service role… As a Leightons team member, you’ll have unlimited access to the Leightons Learning Academy. Not only this, as an Optical and Hearing Assistant, you embark upon a fantastic journey with potential for future development. From the word go, you’ll gain the exposure and experience that will ignite a passion for Optical and Hearing care, beginning a rewarding career as an Optometrist or Hearing Aid Dispenser.
What will I do as an Optical and Hearing Assistant?
This is your chance to be part of the most important aspect of our family business. You will be the first person to greet our customers as they enter our store, setting the tone for their visit because personalising the customer experience is intrinsic to our values. This is something we credit as one of the reasons why we have expanded to 35 branches since our beginning in 1928.
What really sets this role apart from any other is how integral our OHAs are across our customer-facing duties. This includes responsibility for our pre-screening assessments, performing retinal imaging examinations using our OCT and Optomap testing equipment, which is part of our ongoing technical and personal development package.
We stock a wide range of frames and accessories from top brands in all of our stores, creating bespoke consultative advice and support, catering to customers' prescription, style, and budgetary needs. The expert insight you’ll provide will be just another reason why our customers are with us for their whole hearing and eye care journey.
Am I suitable?
For this Full Time role in our Andover branch, working 5 days per week, Monday to Sunday. We are looking for people with strong customer service skills and a drive to go the extra mile. Experience working in retail, hospitality, or a caregiving environment is desirable but not essential.
We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Applicants who have been unsuccessful in the past 12 months should not reapply for the same job role.
Optical & Hearing Assistant, Andover employer: Leightons Opticians & The Hearing Care Partnership
Contact Detail:
Leightons Opticians & The Hearing Care Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical & Hearing Assistant, Andover
✨Tip Number 1
Familiarise yourself with the latest trends in optical and hearing care. Understanding the products and services offered by Leightons will help you engage confidently with customers and demonstrate your passion for the industry.
✨Tip Number 2
Highlight your customer service skills during any interactions with the recruitment team. Share specific examples of how you've gone the extra mile for customers in previous roles, as this aligns perfectly with the values of Leightons.
✨Tip Number 3
Research the Leightons Learning Academy and be prepared to discuss how you can benefit from their training opportunities. Showing enthusiasm for personal development can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Leightons if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Optical & Hearing Assistant, Andover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and any skills related to optical or hearing care. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your interest in the optical and hearing care industry. Mention why you want to work with Leightons and how you can contribute to their values.
Highlight Relevant Experience: If you have experience in retail, hospitality, or caregiving, be sure to detail this in your application. Explain how these experiences have equipped you with the skills needed for the Optical & Hearing Assistant role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Leightons Opticians & The Hearing Care Partnership
✨Show Your Passion for Customer Service
As an Optical & Hearing Assistant, you'll be the first point of contact for customers. Make sure to express your enthusiasm for providing excellent customer service and how you can personalise their experience.
✨Familiarise Yourself with Optical and Hearing Care
Do some research on optical and hearing care basics. Understanding common terms and procedures will help you engage in meaningful conversations during the interview and show your commitment to the role.
✨Highlight Relevant Experience
Even if you don't have direct experience in optical or hearing care, draw on your background in retail, hospitality, or caregiving. Share specific examples of how you've gone the extra mile for customers in those roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.
