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For Companies At a Glance
- Tasks: Lead daily operations and ensure exceptional guest experiences at our stunning seafront hotel.
- Company: Join The Grand Burstin Hotel, a vibrant 481-room destination in beautiful Folkestone.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth in a dynamic environment.
- Why this job: Be part of a passionate team in a lively atmosphere, making a real impact on guests' stays.
- Qualifications: Previous management experience in hospitality is preferred; a passion for customer service is essential.
- Other info: Located near local amenities and transport links, perfect for work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
Location: Folkestone, CT20 1TX, United Kingdom
Address: The Harbour
We have an exciting new vacancy for an Operations Manager to join our team at The Grand Burstin Hotel in Folkestone. This superbly located 481 room hotel is based on the seafront, overlooking Folkestone's picturesque harbour and just a short walk to local amenities such as Folkestone centre and Folkestone central train station.
Operations Manager employer: Britannia Hotels
Contact Detail:
Britannia Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the hospitality industry, especially in operations management. Understanding the specific challenges and trends in hotel operations will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the hospitality sector. Attend local events or join online forums to connect with others who work in operations management, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Research The Grand Burstin Hotel and its operations. Knowing their services, customer reviews, and recent developments will allow you to tailor your conversations and demonstrate genuine interest in the role.
✨Tip Number 4
Prepare for potential interview questions by practising your responses to common operations management scenarios. This will help you articulate your problem-solving skills and leadership style effectively.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and requirements for the Operations Manager position at The Grand Burstin Hotel. Tailor your application to highlight relevant experience.
Craft a Tailored CV: Create a CV that emphasises your management experience, particularly in hospitality or operations. Use bullet points to clearly outline your achievements and skills that align with the job description.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the hotel. Mention why you are a good fit for the team and how your previous experiences can contribute to the hotel's success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Operations Manager.
How to prepare for a job interview at Britannia Hotels
✨Research the Hotel
Before your interview, take some time to research The Grand Burstin Hotel. Familiarise yourself with its history, services, and recent news. This will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Scenario Questions
As an Operations Manager, you'll likely face scenario-based questions. Think about past experiences where you've successfully managed operations or resolved issues. Be ready to discuss specific examples that highlight your problem-solving skills.
✨Know the Local Area
Since the hotel is located in Folkestone, having knowledge about the local area can be beneficial. Be prepared to discuss how you would leverage local amenities and attractions to enhance guest experiences.
✨Showcase Leadership Skills
Operations Managers need strong leadership abilities. Be ready to talk about your management style and how you motivate and lead a team. Highlight any relevant experiences where you've successfully led a team to achieve goals.
