Customer Service Administrator 12 month FTC
Customer Service Administrator 12 month FTC

Customer Service Administrator 12 month FTC

Leeds Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, process sales orders, and maintain data accuracy.
  • Company: Join a growing manufacturing company in Cross Green, LS9.
  • Benefits: Enjoy flexible shifts, one day of remote work, and competitive salary.
  • Why this job: Perfect for dynamic individuals who thrive in customer-facing roles and want to make an impact.
  • Qualifications: Experience in customer service, attention to detail, and multitasking skills required.
  • Other info: Diverse and inclusive recruitment process; applications from all backgrounds encouraged.

The predicted salary is between 28800 - 43200 £ per year.

Our client is a growing manufacturing company looking for a Customer Service / Sales Administrator to join their team based in Cross Green, LS9.

This would be a 12 month FTC.

This is an exciting opportunity for an experienced Customer Service or Sales Administration candidate who is confident, dynamic and enjoys a customer facing administration role.

Salary: up to £(phone number removed) per annum

Hours: Shifts will be on a rota basis of Monday to Friday 8am-4.30pm/8.30-5.00 - 1 day a week WFH

  • Engaging with customers via inbound phone and email contact
  • Sales Order processing
  • Responding to sales and customer service enquiries
  • Updating and maintaining data on a central database
  • Liaising with overseas clients, ensuring their requests are well managed
  • Providing great customer service daily

The Candidate

  • Experience within a customer care/service team.
  • Great attention to detail.
  • Ability to multitask
  • Accurate data entry skills
  • Knowledge of SAP would be advantageous

To apply, please email your CV to or call us on (phone number removed).

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Customer Service Administrator 12 month FTC employer: Huntress - Leeds

Our client is an excellent employer, offering a supportive work culture that values teamwork and customer satisfaction in the heart of Cross Green, LS9. With flexible working hours, including one day a week from home, employees benefit from a healthy work-life balance while engaging in meaningful customer interactions. The company prioritises employee growth through ongoing training and development opportunities, making it an ideal place for those looking to advance their careers in customer service.
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Contact Detail:

Huntress - Leeds Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Administrator 12 month FTC

✨Tip Number 1

Familiarise yourself with the company and its products. Understanding their manufacturing processes and customer service approach will help you engage more effectively during interviews and show your genuine interest in the role.

✨Tip Number 2

Brush up on your SAP knowledge if you have it, or consider taking a quick online course. Being able to demonstrate familiarity with this software can set you apart from other candidates.

✨Tip Number 3

Prepare for common customer service scenarios that may come up in the interview. Think about how you would handle difficult customers or manage multiple inquiries at once, as these are key aspects of the role.

✨Tip Number 4

Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.

We think you need these skills to ace Customer Service Administrator 12 month FTC

Customer Service Skills
Sales Order Processing
Data Entry Accuracy
Attention to Detail
Multitasking Ability
Communication Skills
Problem-Solving Skills
Experience with Customer Care/Service Teams
Familiarity with SAP
Time Management
Email and Phone Communication
Database Management
Adaptability
Team Collaboration

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Highlight your relevant experience in customer service or sales administration that aligns with what the company is looking for.

Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Customer Service Administrator position. Emphasise your attention to detail, multitasking abilities, and any experience with SAP.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to their team.

Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Huntress - Leeds

✨Showcase Your Customer Service Skills

Prepare examples from your previous roles where you successfully handled customer inquiries or resolved issues. Highlight your ability to engage with customers effectively, as this role requires strong communication skills.

✨Demonstrate Attention to Detail

Since the job involves accurate data entry and maintaining a central database, be ready to discuss how you ensure accuracy in your work. You might want to mention specific tools or methods you use to double-check your entries.

✨Familiarise Yourself with SAP

If you have experience with SAP, be sure to mention it during the interview. If not, do some research on its functionalities and be prepared to discuss how you would quickly learn to use it effectively in your role.

✨Prepare for Multitasking Scenarios

Think of instances where you successfully managed multiple tasks at once. Be ready to explain how you prioritise your workload, especially in a fast-paced environment like customer service.

Customer Service Administrator 12 month FTC
Huntress - Leeds
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  • Customer Service Administrator 12 month FTC

    Leeds
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-04-21

  • H

    Huntress - Leeds

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