At a Glance
- Tasks: Lead a dynamic team and drive your Pizzeria to success with flair.
- Company: Join a top-rated, inclusive pizza brand that's been serving since 1965.
- Benefits: Enjoy bonuses, free food, discounts, and access to earned wages before payday.
- Why this job: Elevate your leadership skills in a fun, supportive environment that values inclusivity.
- Qualifications: Leadership experience and financial management skills are essential.
- Other info: Be part of a culture where you can truly express yourself and belong.
The predicted salary is between 28800 - 43200 £ per year.
Deputy General Manager. Assistant Manager.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.
Join our iconic Pizzerias as the second-in-command, where you\’ll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you\’ll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you’ll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
- Bonus Scheme of up to 20%
- A share of Tronc
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
- Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Here you can be yourself.
Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.
That’s why we assess each application on the aptitude to do the job and nothing else.
If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
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Contact Detail:
Pizza Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Understanding what makes us unique will help you align your leadership style with our expectations, showcasing how you can contribute to our inclusive environment.
✨Tip Number 2
Network within the industry, especially with those who have experience in similar roles. Engaging with current or former employees can provide insights into the company culture and expectations, giving you an edge during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed a team and driven financial performance in previous roles. Highlighting your achievements in P&L management will demonstrate your capability to excel in this position.
✨Tip Number 4
Showcase your passion for customer service by sharing stories that illustrate your commitment to creating memorable experiences. This will resonate well with our focus on delivering outstanding service and understanding customer needs.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership, financial management, and customer service. Use specific examples that demonstrate your ability to inspire a team and drive commercial success.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of the P&L management. Mention how your values align with those of the company, particularly around inclusivity and customer-centric service.
Showcase Leadership Experience: Provide concrete examples of how you've successfully led teams in previous roles. Highlight any training or coaching initiatives you've implemented that resulted in improved performance or customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Pizza Express
✨Show Your Leadership Flair
As a Deputy General Manager, you'll need to inspire your team. Be prepared to share examples of how you've successfully led teams in the past, highlighting your ability to motivate and coach others towards achieving their goals.
✨Demonstrate Financial Acumen
Since the role involves P&L management, brush up on your financial knowledge. Be ready to discuss your experience with budgeting and financial analysis, and how you've used this to drive performance in previous roles.
✨Emphasise Customer Service Excellence
This position is all about creating memorable experiences for customers. Prepare to talk about your approach to customer service, including specific instances where you've gone above and beyond to meet customer needs.
✨Align with Company Values
Familiarise yourself with the company's values of being customer-centric, honest, and inclusive. During the interview, reflect these values in your answers and demonstrate how you embody them in your work.