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- Tasks: Be the go-to person for 10 young residents during overnight hours, ensuring their safety and support.
- Company: Adullam Homes is dedicated to helping vulnerable individuals achieve stable lives through tailored support.
- Benefits: Enjoy a competitive salary, generous leave, training opportunities, and wellness programs.
- Why this job: Make a real impact in young people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience in similar roles or relevant qualifications are preferred; strong communication skills are essential.
- Other info: This role requires lone-working and responding to incidents, with a focus on safety and security.
The predicted salary is between 21000 - 24000 £ per year.
Waking Nights Concierge Location : Alfreton Salary : £23,400 per annum Job title: Concierge A fulfilling and exciting opportunity available for a waking night concierge post in our young peoples supported accommodation service in Alfreton . Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. Purpose of the role This role is a key member of the team, providing out of hours assistance to 10 young people within a 24-hour supported accommodation setting. Job holder will be expected to monitor the service overnight on a waking night from 9pm to 9am. They will have acquired knowledge through on the job experience and/or additional qualification. Most work undertaken will be of routine nature requiring the job holder to follow established practices, procedures, and policies. Where incidents arise then job-holder will be the first point of contact and will be required to respond to the needs of young people, incidents and follow procedures to maintain safety and security of residents. There will be requirement for lone-working on-site out of hours. The job holder will be required to display a degree of persuasiveness during the handling of incidents. The actions and decisions undertaken by the job holder will be determined predominantly by established and routine practices and processes. Where work deviates from established practices e.g., safeguarding concerns or anti-social behaviour then the job holder will be the first responder and will be required to respond appropriately to address or diffuse situations and to escalate to on call cover or emergency services. You will be expected to contribute to the maintenance and development of the Associations values, culture and ethos. Please see the job description for more information. Adullam offers the following benefits: Salary up to £23,400.00 per annum for 37.5 hours per week, Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year) Training and career advancement Discounted Goods and services Pension Access to Westfield Health and Westfield Rewards/Discounts Access to CALM app Life Assurance (4x Basic annual salary from the start of employment) Multidimensional wellbeing programmes and family-friendly policies for staff Refer a friend policy We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities.We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to Enhanced with Barred List Adult and Child DBS check, scrutiny of employment history and robust references checks. JBRP1_UKTJ
Adullam Homes | Concierge employer: Adullam Homes
Contact Detail:
Adullam Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adullam Homes | Concierge
✨Tip Number 1
Familiarize yourself with the specific needs of young people in supported accommodation. Understanding their challenges and how to provide effective support will show that you are genuinely interested in the role.
✨Tip Number 2
Highlight any previous experience you have in similar roles, especially those involving lone-working or crisis management. This will demonstrate your ability to handle the responsibilities of a waking night concierge.
✨Tip Number 3
Prepare to discuss how you would handle specific scenarios that may arise during your shift. Being able to articulate your approach to maintaining safety and security will set you apart from other candidates.
✨Tip Number 4
Show your commitment to the values and culture of Adullam Homes. Research the organization and be ready to explain how your personal values align with theirs during the interview.
We think you need these skills to ace Adullam Homes | Concierge
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a waking night concierge. Highlight your relevant experience in supporting young people and your ability to handle incidents calmly and effectively.
Tailor Your CV: Customize your CV to reflect your experience in similar roles, focusing on skills such as monitoring, incident response, and support for vulnerable individuals. Use keywords from the job description to make your application stand out.
Write a Compelling Cover Letter: In your cover letter, express your passion for supporting young people and your commitment to maintaining safety and security. Provide specific examples of how you've handled challenging situations in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adullam Homes
✨Understand the Role
Make sure you have a clear understanding of what a waking night concierge does. Familiarize yourself with the responsibilities, especially how to handle incidents and support young people in a 24-hour accommodation setting.
✨Show Your Experience
Be prepared to discuss your previous experience in similar roles or situations. Highlight any relevant qualifications or training that demonstrate your ability to manage routine tasks and respond to emergencies effectively.
✨Demonstrate Empathy and Communication Skills
Since you'll be working with vulnerable individuals, it's crucial to showcase your empathy and communication skills. Prepare examples of how you've successfully interacted with young people or handled sensitive situations in the past.
✨Familiarize Yourself with Policies
Review common policies and procedures related to safeguarding and incident management. Being knowledgeable about these will show your commitment to maintaining safety and security for residents.
