Property Claims Handler (Home-Based)
Property Claims Handler (Home-Based)

Property Claims Handler (Home-Based)

Cardiff Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle Property claims efficiently and negotiate settlements using cutting-edge technology.
  • Company: Join a disruptive Insurtech backed by top VC firms, transforming the claims industry.
  • Benefits: Enjoy a home-based role with a competitive salary and support for professional qualifications.
  • Why this job: Be part of a friendly team, with opportunities for growth and a focus on client satisfaction.
  • Qualifications: Experience in Household or Commercial Property insurance is essential; strong communication skills are a must.
  • Other info: Work remotely with all necessary tools provided, including a top-of-the-range Apple MacBook.

The predicted salary is between 30000 - 40000 £ per year.

A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result!

This 'Third Party Administrator - with a difference' is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGAs on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

You’ll efficiently deal with a caseload of Property claims on behalf of a number of MGAs and insurers. Using your extensive experience and knowledge, you will negotiate claims through to final settlement. You’ll have access to the most state-of-the-art technology, as well as full support from a dedicated Claims Support Team.

We welcome applications from Claims Handlers who have experience either within Household or Commercial Property insurance, who have worked for an insurance company, or handled claims via delegated authority at a broker or loss-adjusting firm.

As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes.

As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.

You will receive a generous basic salary ranging from £35K - £40K per annum (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGAs being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

Property Claims Handler (Home-Based) employer: Aston Charles Ltd

As a pioneering Insurtech, this company offers an exceptional work environment for Property Claims Handlers, combining cutting-edge technology with a supportive home-based culture. Employees benefit from a generous salary, opportunities for professional development, and a friendly team atmosphere that fosters growth and innovation. With a focus on delivering outstanding customer outcomes, this is an ideal place for motivated individuals looking to make a meaningful impact in the insurance industry.
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Contact Detail:

Aston Charles Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Property Claims Handler (Home-Based)

✨Tip Number 1

Familiarise yourself with the latest technology used in the claims process. Since this role is with a cutting-edge Insurtech, showcasing your understanding of digital tools and how they can enhance efficiency will set you apart.

✨Tip Number 2

Highlight your experience in handling Property claims, whether in Household or Commercial insurance. Be ready to discuss specific cases where you successfully negotiated claims, as this will demonstrate your expertise and problem-solving skills.

✨Tip Number 3

Prepare to showcase your communication skills. Since you'll be dealing with various stakeholders, think of examples where you've built rapport or handled difficult conversations effectively, as this is crucial for the role.

✨Tip Number 4

Emphasise your ability to work independently in a home-based environment. Share experiences that highlight your self-motivation and organisational skills, as these are key traits for success in this position.

We think you need these skills to ace Property Claims Handler (Home-Based)

Property Claims Handling
Negotiation Skills
Customer Service Orientation
Attention to Detail
Task Management
Communication Skills
Empathy
Problem-Solving Skills
Self-Motivation
Organisational Skills
Experience in Household or Commercial Property Insurance
Ability to Handle Difficult Conversations
Adaptability to Technology
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in handling Property claims, whether in Household or Commercial insurance. Use specific examples to demonstrate your negotiation skills and problem-solving abilities.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the Insurtech industry and your enthusiasm for working in a home-based role. Mention how your skills align with the company's innovative approach and client service focus.

Highlight Communication Skills: In your application, emphasise your excellent communication and rapport-building skills. Provide examples of how you've successfully managed difficult conversations and demonstrated empathy in previous roles.

Showcase Motivation and Organisation: Since this is a home-based position, it's crucial to convey your self-motivation and organisational skills. Discuss how you manage your time effectively and stay productive while working independently.

How to prepare for a job interview at Aston Charles Ltd

✨Showcase Your Claims Experience

Make sure to highlight your previous experience in handling Property claims, whether in Household or Commercial insurance. Be prepared to discuss specific cases where you successfully negotiated claims and the outcomes you achieved.

✨Demonstrate Your Problem-Solving Skills

This role requires a can-do attitude and innovative thinking. Prepare examples of how you've tackled challenging situations in the past, especially those that required empathy and effective communication with clients.

✨Emphasise Your Organisational Skills

As this is a home-based position, it's crucial to show that you can manage your time effectively. Discuss your methods for staying organised and prioritising tasks, especially when dealing with a caseload of claims.

✨Prepare for Stakeholder Interaction

You'll be dealing with various stakeholders, so practice how you would approach difficult conversations. Think about how you can build rapport and maintain professionalism while being empathetic to clients' situations.

Property Claims Handler (Home-Based)
Aston Charles Ltd
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  • Property Claims Handler (Home-Based)

    Cardiff
    Full-Time
    30000 - 40000 £ / year (est.)

    Application deadline: 2027-04-09

  • A

    Aston Charles Ltd

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