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- Tasks: Lead daily operations, support the Branch Manager, and engage with customers.
- Company: Join Plumb Centre, part of the Wolseley Group, a top trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, generous leave, pension scheme, and health perks.
- Why this job: Build your career in a supportive environment with opportunities for growth and skill development.
- Qualifications: Previous experience in the industry is a plus; strong communication and customer service skills are essential.
- Other info: Full-time role with a friendly team atmosphere and a focus on wellbeing.
The predicted salary is between 22000 - 33000 £ per year.
Salary: £27,500 + Bonus + Excellent Benefits
We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Branch Supervisor based in Halifax, you’ll be responsible for:
- Supporting the Branch Manager with the day to day running and operations within this branch.
- Building rapport with customers & suppliers, responding to any queries and processing sales.
- Serving customers on the trade counter, offering advice and product knowledge.
- General warehouse duties including, goods in & out, picking and packing customer orders and merchandising.
This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.30am – 5.00pm, along with Saturday mornings on a rota basis 8.00am - 12.00pm.
And here’s what we’d like you to have to be a successful Branch Supervisor:
- Previous industry or merchant experience would be desirable.
- Willingness to learn and collaborate within a small team environment and step up to run the branch in the Branch Manager's absence.
- Excellent communication skills and confidence interacting with customers and suppliers to build strong relationships.
- Sales or customer service experience.
We look forward to receiving your application!
Branch supervisor employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch supervisor
✨Tip Number 1
Familiarise yourself with the Plumb Centre and Wolseley Group's values and mission. Understanding their commitment to customer service and employee development will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Plumb Centre on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your product knowledge related to plumbing and trade supplies. Being able to speak confidently about products and services will demonstrate your commitment and readiness for the role.
✨Tip Number 4
Prepare examples from your past experiences that showcase your leadership skills and ability to work in a team. Highlighting these will show that you're ready to support the Branch Manager and step up when needed.
We think you need these skills to ace Branch supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Branch Supervisor position. Tailor your application to highlight relevant experience and skills that align with what Plumb Centre is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous industry or merchant experience, sales or customer service roles, and any relevant skills. Use bullet points for clarity and focus on achievements that demonstrate your ability to support branch operations.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your communication skills and ability to build relationships with customers and suppliers. Mention your willingness to learn and collaborate within a team, as these are key attributes for the position.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Wolseley UK Limited
✨Know the Company Inside Out
Before your interview, make sure you research Plumb Centre and the Wolseley Group. Understand their values, services, and what sets them apart in the industry. This will help you demonstrate your genuine interest in the company and how you can contribute to their success.
✨Showcase Your Customer Service Skills
As a Branch Supervisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've successfully handled customer queries or built strong relationships. Highlighting your sales or customer service experience will be crucial.
✨Demonstrate Team Collaboration
The role requires working closely with a small team. Be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you stepped up to support your team or took on additional responsibilities.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the branch operations, team dynamics, or opportunities for growth within the company. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
