At a Glance
- Tasks: Lead a dynamic team and drive your Pizzeria to success while delivering memorable customer experiences.
- Company: Join a top-rated workplace known for its inclusive culture and passion for pizza since 1965.
- Benefits: Enjoy bonuses, free food, discounts, and access to earned wages before payday.
- Why this job: Elevate your leadership skills in a supportive environment that values your unique strengths.
- Qualifications: Leadership experience and a knack for financial management and customer service are essential.
- Other info: Inclusivity is key; we welcome everyone and assess applications based on talent alone.
The predicted salary is between 28800 - 43200 £ per year.
## Deputy General Manager. Assistant Manager. Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where youll lead with flair, honing your business skills. Dive into P&L; management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, youll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey. What you’ll do: * Collaborate with the General Manager, providing support across all management tasks * Maintain and uphold high standards consistently across quality, safety and food * Lead and coach your team towards achieving outstanding success * Strive for excellence in delivering memorable service to our customers Who you are: * Leadership Skills: Ability to inspire and lead a team effectively * Financial Management: Exposure to managing a P&L;, budgeting, or financial analysis to drive optimal performance * Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience Benefits: * Bonus Scheme of up to 20% * A share of Tronc* * Free Food on shift * Pension & Life Assurance * 50% discount on food and drink when you’re not working * Wagestream gives you access to up to 40% of your earned wages before payday * Wellbeing Support for you and your family * Referral Bonus of £1000 for referring managers * Development and progression opportunities Who we are: We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Our values are: * Head: we’re customer-centric, commercially minded and obsessed by performance in all we do * Heart: we show our heart, are honest with each other and value everyone’s diverse strengths * Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day All together, we see this as using your head, showing your heart and feeling at home Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you. *Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality
Apply in 3 Minutes: Pizzeria Operations Lead (Apply inminutes) employer: Pizza Express
Contact Detail:
Pizza Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apply in 3 Minutes: Pizzeria Operations Lead (Apply inminutes)
✨Tip Number 1
Show your passion for pizza and customer service during the interview. Share specific examples of how you've created memorable experiences for customers in previous roles, as this aligns with our values.
✨Tip Number 2
Highlight any experience you have in managing a team or leading projects. We value leadership skills, so be ready to discuss how you've inspired and motivated others to achieve success.
✨Tip Number 3
Familiarize yourself with P&L management and financial analysis. Be prepared to discuss how you've used these skills to drive performance in past positions, as this is crucial for the role.
✨Tip Number 4
Research our company culture and values. Understanding our commitment to inclusivity and respect will help you demonstrate that you're a great fit for our team during the interview process.
We think you need these skills to ace Apply in 3 Minutes: Pizzeria Operations Lead (Apply inminutes)
Some tips for your application 🫡
Highlight Leadership Skills: Make sure to emphasize your leadership abilities in your application. Provide specific examples of how you've inspired and led a team effectively in previous roles.
Showcase Financial Management Experience: Detail any experience you have with P&L management, budgeting, or financial analysis. This will demonstrate your capability to drive optimal performance in the role.
Emphasize Customer Service Excellence: Share instances where you delivered outstanding customer service. Highlight your understanding of customer needs and how you ensured a memorable experience for them.
Tailor Your Application: Customize your CV and cover letter to reflect the values and culture of the company. Show that you align with their focus on inclusivity, respect, and creating a welcoming environment.
How to prepare for a job interview at Pizza Express
✨Show Your Leadership Skills
Be prepared to discuss your leadership style and provide examples of how you've successfully led a team in the past. Highlight any specific instances where you inspired your team to achieve outstanding results.
✨Demonstrate Financial Acumen
Since the role involves P&L management, be ready to talk about your experience with budgeting and financial analysis. Share how you've used financial data to drive performance and make informed decisions.
✨Emphasize Customer Service Excellence
Prepare to discuss your approach to delivering exceptional customer service. Provide examples of how you've understood customer needs and created memorable experiences that align with the company's values.
✨Align with Company Values
Familiarize yourself with the company's values of Head, Heart, and Home. During the interview, express how your personal values align with theirs and how you can contribute to creating an inclusive and respectful environment.