Homelessness Support Worker
Homelessness Support Worker

Homelessness Support Worker

Doncaster Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals in a hostel, develop tailored support plans, and manage challenging behaviours.
  • Company: Join Doncaster City Council's new Homelessness Support Hub, making a real difference in the community.
  • Benefits: Enjoy a flexible 4 on 4 off rota, gaining valuable experience while helping others.
  • Why this job: Be part of a multi-disciplinary team, creating positive change for those facing homelessness.
  • Qualifications: Willingness to learn, with training in mental health, addiction recovery, and safeguarding preferred.
  • Other info: This is an ongoing temp contract, perfect for those passionate about social impact.

The predicted salary is between 30000 - 42000 £ per year.

I am supporting Doncaster City Council in their new Homelessness support Hub within Wharf House Doncaster! This is an ongoing temp contract. This role requires a candidate to work on a 4 on 4 off rolling rota (including weekends and bank holidays). Staff will alternate the 4 on 4 off rota to ensure constant cover.

The role focuses on improving opportunities and well-being for individuals with multiple and complex needs, including substance misuse, rough sleeping, mental health challenges, offending behaviour, and domestic or sexual violence. Through effective engagement, person-centred support planning, and collaborative work within a multi-disciplinary team, the post holder will broker tailored support plans and identify suitable pathways for those entrenched in a cycle of homelessness.

Duties and Responsibilities

  • Support individuals in a hostel environment to access services that address their needs.
  • Develop, record, and update accurate support plans, tracking progression, activities, and outcomes.
  • Organise key worker sessions tailored to individuals' needs, fostering responsibility-taking, reflection, and crisis management.
  • Build and sustain effective working relationships with voluntary and statutory services.
  • Regularly review barriers to progress and address them collaboratively with individuals.
  • Respond assertively to challenging behaviour, offering resilience and liaising with relevant professionals.
  • Plan exit strategies for individuals, based on their progress and long-term needs.
  • Identify triggers and warning signs, collaborating with individuals to plan preventative actions.

Person Specification

Skills, Knowledge, and Experience

  • Willingness and ability to enhance qualifications for development in the role. Training in Safeguarding, Housing Law, Mental Health (PTSD/Personality Disorders), Addiction Recovery, Domestic Abuse, or Risk Management.
  • Strong knowledge of the Data Protection Act 2018 and principles for handling personal data. Understanding of Housing First models, Psychologically Informed Environments (PIE), and legal frameworks related to care and support.
  • Experience in casework, support planning, and partnership working. Advanced knowledge of addiction, trauma, or brain injury support.
  • Demonstrable ability to identify and manage challenging behaviours in individuals. Mental health training, particularly in PTSD and personality disorders.
  • Establish clear, ethical, and professional boundaries with individuals facing homelessness.
  • Awareness of services and referral pathways across voluntary, statutory, and independent sectors.
  • Focus on problem-solving and delivering effective solutions.

Please apply direct if you are interested.

Homelessness Support Worker employer: Reed

Doncaster City Council is an exceptional employer, offering a supportive and dynamic work environment at the new Homelessness Support Hub in Wharf House. With a strong focus on employee development, staff benefit from ongoing training opportunities and a collaborative culture that prioritises well-being and professional growth. The unique 4 on 4 off rota allows for a balanced work-life schedule, making it an ideal place for those passionate about making a meaningful impact in the lives of individuals facing complex challenges.
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Contact Detail:

Reed Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Homelessness Support Worker

✨Tip Number 1

Familiarise yourself with the specific challenges faced by individuals experiencing homelessness. Understanding issues like substance misuse, mental health, and domestic violence will help you connect better with potential employers and demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals in the field of homelessness support. Attend local events or workshops related to social work and community support. This can provide valuable insights and may even lead to job referrals.

✨Tip Number 3

Gain relevant experience through volunteering or internships in similar environments. This hands-on experience will not only enhance your CV but also give you practical skills that are highly valued in this role.

✨Tip Number 4

Stay updated on current policies and best practices in homelessness support. Being knowledgeable about frameworks like Housing First and Psychologically Informed Environments (PIE) will show your dedication and readiness for the position.

We think you need these skills to ace Homelessness Support Worker

Empathy and Compassion
Strong Communication Skills
Casework Experience
Support Planning
Knowledge of Housing Law
Understanding of Mental Health Issues
Addiction Recovery Knowledge
Risk Management Skills
Ability to Manage Challenging Behaviours
Collaboration and Teamwork
Data Protection Awareness
Problem-Solving Skills
Knowledge of Local Services and Referral Pathways
Resilience and Assertiveness
Ability to Develop Tailored Support Plans

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Homelessness Support Worker. Tailor your application to highlight how your skills and experiences align with the specific needs outlined.

Highlight Relevant Experience: Emphasise any previous experience in support work, particularly with vulnerable individuals facing complex needs. Use specific examples to demonstrate your ability to manage challenging behaviours and develop effective support plans.

Showcase Your Skills: Make sure to mention any relevant qualifications or training, such as safeguarding, mental health awareness, or knowledge of housing law. This will show that you are well-prepared for the challenges of the role.

Personalise Your Application: Craft a personal statement or cover letter that reflects your passion for supporting individuals experiencing homelessness. Share your motivation for applying and how you can contribute to the team at Doncaster City Council.

How to prepare for a job interview at Reed

✨Show Your Empathy

As a Homelessness Support Worker, empathy is key. Be prepared to share examples of how you've supported individuals facing challenges in the past. Highlight your understanding of their struggles and how you can help them navigate their situations.

✨Demonstrate Knowledge of Relevant Frameworks

Familiarise yourself with the Housing First model and Psychologically Informed Environments (PIE). During the interview, mention how these frameworks can be applied in practice to support individuals effectively.

✨Discuss Your Experience with Multi-Disciplinary Teams

Collaboration is crucial in this role. Be ready to talk about your experience working with various professionals and how you’ve successfully built relationships to create comprehensive support plans for individuals.

✨Prepare for Challenging Scenarios

Expect questions about handling difficult behaviours. Think of specific instances where you've managed challenging situations assertively and effectively, showcasing your resilience and problem-solving skills.

Homelessness Support Worker
Reed
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  • Homelessness Support Worker

    Doncaster
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-04-27

  • R

    Reed

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