Technical Events Engineer

The role of the Technical Events Engineer is to support Sky systems on outside broadcasts (OBs) and events. With this role, you will need to be able to travel across the country and abroad, with Osterley being the home site for all candidates. Reporting into the Studios Technical Manager, this role will strive to continually improve operational technical workflows while maintaining delivery of an excellent service to our clients. You will also work closely with the Broadcast Engineers to ensure a cohesive approach between solutions and excellent technical delivery.

What you'll do:

• Attend outside broadcasts and events in a support capacity, as and when business needs require.
• Liaise with outside broadcast facility companies to effectively integrate Sky equipment, including IP video kit, communication devices, and graphics equipment into the OB trucks to an acceptable standard in conjunction with the engineering team.
• Generate documentation for support processes including Visio diagrams in the correct format.
• Carry out server OS and hardware maintenance.
• Ensure the tasks allocated to you are carried out to a professional level in an appropriate time frame.
• Perform problem analysis and systems monitoring.
• Ensure that tasks are coordinated and communicated effectively for the handover and back of live systems, to ensure that systems are fully operational before returning to live use.
• Ensure adequate follow-up of incidents to prevent repetition of any faults and improve future system availability and team response.
• Make sure that all incidents are recorded into the Spark system in detail.
• Provide timely and accurate reports of current issues and future requirements to the team manager.
• Support MCR procedures and broadcast line-ups.
• Assist production teams to produce high-quality content by ensuring their agreed IT resources are available in a timely manner.
• Keep key production staff aware of any unavoidable issues and manage expectations and explain timeframes clearly.
• Manage required escalation to specialist support teams from site.
• Set up galleries, studios, and equipment. Ensure visually and by ear that signal paths are correctly aligned. Configure systems technically to broadcast standards.
• Match signals, colour balance, and video levels by eye using the appropriate interfaces, measuring devices, and monitoring, to ensure that broadcast standards are achieved.

What you'll bring:

• Highly motivated, with a commitment to continuous self-improvement.
• Positive and resilient with a strong work ethic.
• Collaborative and calm under pressure.
• A clear and concise communicator.
• In-depth knowledge of Broadcast Systems, IP, Graphics, AR/VR.
• Experience of providing successful technical solutions and documentation.
• Knowledge of video and audio routing using current broadcast standards and experience of technical problem solving.
• Windows 10 Installation & Administration, PowerShell & VB scripting skills with a strong understanding of networking and how to debug IT problems.
• Excellent client-facing skills.
• Must be willing to travel on a weekly basis.

Where you'll work:

Osterley. Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway, and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working! And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.