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- Tasks: Join us as a Controls Technician, handling programming, troubleshooting, and servicing at client sites.
- Company: Be part of a leading manufacturing business with decades of global experience.
- Benefits: Enjoy a competitive salary, bonuses, generous holiday allowances, and career development opportunities.
- Why this job: This role offers hands-on experience in a dynamic industry, enhancing your technical skills and career prospects.
- Qualifications: You need experience in service-based engineering, excellent communication skills, and a UK driving licence.
- Other info: Flexibility for callouts and weekends may be required; this is a chance to grow in a forward-thinking environment.
The predicted salary is between 36000 - 54000 £ per year.
A highly successful manufacturing business is searching for a Controls Technician in the Midlands and North of England area.
Your Role
- Handling the programming, commissioning, troubleshooting, end-to-end testing and servicing on assigned projects at client sites.
- Documenting the requirements for point-to-point verification, the validation of the sequence of operations and also job close outs.
- Ensuring that customer contact is kept professional and maintain a fantastic level of customer communication and service whilst on site.
- Servicing products and equipment, identifying, diagnosing and repairing equipment and systems.
- Utilising all cutting-edge software and technology and hand-tools available to conduct work, as well as ensuring blueprints and engineering specifications are followed.
- Working closely with the service desk, operations and sales teams to ensure strong communication channels are established with the aim of leveraging customer insights.
- Generating reports for invoiced work orders.
- Working with the regional and local service representatives.
- Ensuring that health and safety is adhered to and taken seriously.
You MUST Have
- Experience within a service or field-based engineering/technician role.
- Good customer service knowledge and experience.
- Excellent communication skills, including leadership and the ability to drive and motivate teams.
- Good knowledge of using relevant applications, diagnostic software and also MS Office to support work.
- Knowledge of the manufacturing industry.
- Able to cover callouts and standbys if needed, including weekends and bank holidays (potential for overnight stays).
- UK Driving license.
Your Opportunity
The organisation has decades of experience within their sector, enabling them to lead the market and build the business up across the globe, meeting the needs of hundreds of customers internationally. This role will be key in maintaining their excellent customer relations, to provide ongoing support and maintenance at the customer sites when needed and which in the long term will ensure client satisfaction and repeat business for years to come.
The business are looking to provide the right candidate with a starting salary, potentially in the region of £45,000, dependent on the level of previous experience and knowledge. This will accompany an appealing package including company bonus, and additional strong holiday allowances and other work benefits. This is a career defining move which will see the successful candidate build a strong technical career within a progressive and forward-thinking industry that is ever changing; providing valuable skills and knowledge and fantastic opportunities in the future to develop and better the candidates prospects moving forwards.
If this opportunity interests you then please do not hesitate to reach out to: Lynsey Franklin - Talent Acquisition Specialist.
Contact Detail:
NET Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Controls Technician
✨Tip Number 1
Familiarise yourself with the latest technologies and software used in controls engineering. Being well-versed in these tools will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the manufacturing and engineering sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Controls Technician role.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled customer service situations in previous roles. Highlighting your ability to maintain professionalism and effective communication will set you apart during interviews.
✨Tip Number 4
Research the company’s values and recent projects. Understanding their mission and how they operate will allow you to tailor your conversations and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Controls Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service or field-based engineering roles. Emphasise your customer service skills and any specific technical expertise that aligns with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and ability to work with teams. Mention your experience with programming, troubleshooting, and servicing equipment, as well as your commitment to health and safety.
Highlight Relevant Skills: In your application, clearly outline your proficiency with diagnostic software and MS Office. Include examples of how you've used these tools in previous roles to support your work.
Show Enthusiasm for Customer Relations: Demonstrate your understanding of the importance of customer communication and service in your application. Provide examples of how you've maintained professional relationships with clients in past positions.
How to prepare for a job interview at NET Recruit
✨Showcase Your Technical Skills
Be prepared to discuss your experience with programming, troubleshooting, and servicing equipment. Highlight specific projects where you successfully used diagnostic software and tools, as this will demonstrate your technical competence.
✨Emphasise Customer Service Experience
Since the role requires excellent customer communication, share examples of how you've maintained professional relationships with clients in previous positions. Discuss any challenges you faced and how you resolved them to ensure client satisfaction.
✨Demonstrate Team Collaboration
The job involves working closely with various teams. Be ready to talk about your experience collaborating with service desks, operations, and sales teams. Provide examples of how you contributed to team success and maintained strong communication channels.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world situations. Think of scenarios where you had to diagnose and repair systems under pressure, and be ready to explain your thought process and the outcomes.
