Training Coordinator

Training Support roles from Administrative to Team Lead Dyce or Kingswells , Aberdeen with hybrid working Competitive salary plus quarterly bonuses on achievement of KPI’s Benefits include: 33 days holiday, healthplan scheme and complimentary lunches My client is transforming workforce training across the world within the global energy sector and is a market leader provider of training, learning technology and simulation solutions. By using ground-breaking new technology, it delivers world-class, industry-focused training solutions enhancing performance enabling people and companies to work smarter, safer, and more efficiently. They are focused on allowing people to fulfil their potential, be better prepared and more confident in their job role to maximise their career opportunities. Ultimately, they want to make the energy industry safer, smarter and more efficient through better training. Job Overview As a Training Administrator, Coordinator or Team Lead you will facilitate and administer training arrangements on behalf of the company’s Training and Compliance Management System (TMS) client workforce in conjunction with the training matrix. You will manage all aspects of arranging and maintaining training requirements of TMS client employees including course bookings, scheduling training, obtaining, and issuing certification. Duties and Responsibilities Coordinate training activities in line with Client training requirements Process training bookings in line with departmental policies, procedures, and standards Manage status of all courses Contact suppliers to secure training solutions on behalf of TMS clients Raise Purchase Orders Where applicable, update and maintain client’s Learning Management System (LMS) to effectively manage employees’ training records Generate and forward Joining Instructions in line with company policy Notify delegates of any changes/cancellations Monitor progress of allocated training events to ensure compliance is met Calculate Managed Event costs following departmental process Arrange accommodation where applicable Adhere to departmental and Client processes Ensure accurate data is maintained within relevant departmental system(s) Ensure Key Performance Indicators (KPIs) are met Communicate effectively and professionally with other team members and clients Manage changing situations to ensure training requirement is delivered Identify solutions and efficiencies to optimise the use of departmental software and ensure departmental policies, procedures and standards are kept current Apply departmental escalation policy in response to any customer complaints Undertake additional duties as requested by the TMS Team Lead Person Specification You will be a highly motivated, driven individual with a commitment to getting things done. The client will be at the centre of everything you do, and you will contribute to the growth and success of the business through your skills and experience. You will have: Excellent coordination/organisational skills Excellent communication/strong interpersonal skills The ability to talk to all levels of company representatives Knowledge of Health, Safety, Security, Environmental, Quality (including Audits) Customer service experience Sound knowledge of the Oil & Gas Industry as an advantage Excellent IT skills (MS Office) Software system experience as an advantage The ability to work under pressure Excellent attention to detail