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- Tasks: Provide expert technical support for diesel engines and assist with troubleshooting.
- Company: HSB Technical Ltd is a specialist recruiter in the Power & Propulsion and Maritime sectors.
- Benefits: Enjoy great benefits and the opportunity for permanent employment.
- Why this job: Join a well-regarded company and make an impact in the engineering field.
- Qualifications: Engineering Degree or HND with relevant industry experience required.
- Other info: Work in a collaborative environment with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Manchester
Rate/Salary: To Be Confirmed Upon Application
Benefits: Plus Great Benefits
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors.
Typically, this person will be responsible for providing expert technical support and advice related to the operation, maintenance, and repair of diesel engines. This role involves supporting both heritage and current engine types installed across the UK and ensuring smooth and efficient operation across various technical teams.
Duties and responsibilities of the Technical Support Engineer:
- Respond to technical enquiries from internal/external customers, operators, and other teams
- Evaluate and process concessions for engine components, ensuring compliance with specifications
- Assist with design control, modifications, and engineering changes for heritage products
- Provide support for ongoing field service activities, including troubleshooting and technical guidance
- Collaborate with the Sales and Contract teams, supplying technical data for tenders and quotations
- Support the resolution of customer complaints related to technical issues
- Assist in maintaining company standards and ensure smooth operation within workshops and logistics
Qualifications and Requirements for the Technical Support Engineer:
- Engineering Degree or HND, with extensive relevant industry experience
- Knowledge of auxiliary equipment specification and troubleshooting
- Experience in mechanical design and CAD (AutoCAD Mechanical/Inventor/ANVIL)
- Solid understanding of diesel engine design, maintenance, and performance analysis
- Desirable: Familiarity with manufacturing processes, metallurgy, and SAP
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.
Technical Support Engineer employer: HSB Technical
Contact Detail:
HSB Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Familiarise yourself with the specific diesel engine types mentioned in the job description. Understanding their operation, maintenance, and common issues will help you stand out during interviews.
✨Tip Number 2
Brush up on your CAD skills, especially with AutoCAD Mechanical or Inventor. Being able to demonstrate your design capabilities can give you an edge over other candidates.
✨Tip Number 3
Network with professionals in the Power & Propulsion and Maritime sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've successfully resolved technical issues or improved processes. This will showcase your problem-solving skills and ability to work under pressure.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Technical Support Engineer role. Emphasise your engineering degree or HND, along with any specific experience in diesel engine design and maintenance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the industry and your understanding of the responsibilities outlined in the job description. Mention your experience with CAD software and how it relates to the role.
Highlight Technical Skills: In your application, clearly outline your technical skills, especially those related to diesel engines, mechanical design, and troubleshooting. This will demonstrate your capability to handle the technical enquiries and support required in the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects attention to detail, which is crucial for a Technical Support Engineer.
How to prepare for a job interview at HSB Technical
✨Know Your Diesel Engines
Make sure you brush up on your knowledge of diesel engine design, maintenance, and performance analysis. Be prepared to discuss specific engine types and any relevant experience you have with troubleshooting or repairs.
✨Showcase Your Technical Skills
Highlight your experience with CAD software like AutoCAD Mechanical or Inventor. Bring examples of your previous work or projects that demonstrate your mechanical design skills and how they relate to the role.
✨Prepare for Technical Questions
Expect to answer technical enquiries similar to those you would face in the role. Practice articulating your thought process when evaluating engine components or resolving customer complaints.
✨Emphasise Collaboration
This role involves working closely with various teams, so be ready to discuss your experience in collaborative environments. Share examples of how you've successfully worked with sales, contract teams, or other technical groups in the past.
