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- Tasks: Lead a passionate team in individual giving and supporter experience to drive impactful fundraising strategies.
- Company: Join Prospect Hospice, a charity dedicated to providing exceptional end-of-life care in the community.
- Benefits: Enjoy flexible working hours, 27 days annual leave, and discounts with local retailers and gyms.
- Why this job: Make a real difference while working in a supportive, inclusive culture focused on continuous learning.
- Qualifications: Proven leadership in fundraising, strong communication skills, and a full UK driving license required.
- Other info: Occasional evening and weekend work to support events may be necessary.
The predicted salary is between 36000 - 60000 £ per year.
Are you a strategic fundraising leader with a proven track record in individual giving, legacy programmes, and supporter experience? Are you looking for a leadership role where you can drive impactful fundraising strategies and make a real difference? Join Prospect Hospice as our Head of Individual Giving, Legacy and Supporter Experience and help us support our community through delivering exceptional end-of-life care.
With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our fundraising team to ensure we meet our ambitious growth targets.
Hours: 30 to 37.5 hours per week (flexible working options available)
What is the role?
As Head of Individual Giving, Legacy and Supporter Experience, you’ll lead a passionate team responsible for individual giving, legacy programmes, and delivering a world-class supporter experience. You’ll shape and implement data-driven strategies to engage and steward supporters, maximise donor lifetime value, and deliver campaigns that truly resonate. You’ll also lead the development of a first-class supporter journey, ensuring donors feel valued and connected to the impact they make. This role is key to helping us achieve significant growth across cash appeals, raffles, lottery, committed giving, legacy, and in-memory giving, ensuring Prospect Hospice can continue providing compassionate care to those in need.
At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels. The role has a requirement to work occasional evenings and weekends to support events.
About you:
- Proven leadership in individual giving, legacy programmes, and supporter experience
- A successful track record of developing fundraising strategies, plans, multi-channel campaigns and budgets to grow income and impact
- Deep understanding of supporter journeys, donor engagement, and stewardship best practice
- Exceptional leadership skills to inspire and develop a high-performing team
- Proven track record of delivering income against specified targets
- Strong communication, relationship-building, and stewardship skills to engage donors and stakeholders
- Ability to influence and negotiate with ease
- Due to the nature of this role, a full UK driving license and access to a vehicle is also required.
We offer a great range of benefits, including:
- 27 days annual leave entitlement (plus bank holidays)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Family-friendly policies and practice
- Supportive induction, and training and development
- A values led, inclusive working environment
- Free parking on-site
To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Head of Individual Giving, Legacy and Supporter Experience employer: Prospect Hospice
Contact Detail:
Prospect Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Individual Giving, Legacy and Supporter Experience
✨Tip Number 1
Network with professionals in the fundraising sector, especially those who have experience in individual giving and legacy programmes. Attend relevant events or webinars to connect with potential colleagues and learn about best practices in supporter engagement.
✨Tip Number 2
Research Prospect Hospice thoroughly to understand their mission, values, and current fundraising strategies. This knowledge will help you tailor your approach and demonstrate your genuine interest in contributing to their goals during interviews.
✨Tip Number 3
Prepare to discuss specific examples of successful fundraising campaigns you've led in the past. Highlight your strategic thinking and how you maximised donor engagement and lifetime value, as these are key aspects of the role.
✨Tip Number 4
Showcase your leadership skills by discussing how you've developed and inspired teams in previous roles. Be ready to share your approach to fostering a collaborative and inclusive team culture, which aligns with Prospect Hospice's values.
We think you need these skills to ace Head of Individual Giving, Legacy and Supporter Experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in individual giving, legacy programmes, and supporter experience. Use specific examples that demonstrate your leadership skills and successful fundraising strategies.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate why you want to work with Prospect Hospice. Discuss how your values align with their mission and how your skills can contribute to their ambitious growth targets.
Showcase Your Achievements: Quantify your achievements in previous roles. For instance, mention the percentage increase in donations or the number of successful campaigns you've led. This will help illustrate your impact and effectiveness as a leader.
Research the Organisation: Familiarise yourself with Prospect Hospice's current initiatives and their five-year strategy. Mentioning specific projects or values in your application can show your genuine interest and commitment to their cause.
How to prepare for a job interview at Prospect Hospice
✨Showcase Your Leadership Experience
As a candidate for the Head of Individual Giving, it's crucial to highlight your previous leadership roles. Be prepared to discuss specific examples where you've successfully led teams, developed fundraising strategies, and achieved targets.
✨Demonstrate Your Understanding of Supporter Journeys
This role requires a deep understanding of donor engagement and stewardship. Come equipped with insights on how to enhance supporter experiences and share any innovative ideas you have for improving donor relationships.
✨Prepare Data-Driven Strategies
Since the position involves shaping data-driven strategies, be ready to discuss how you've used data in past roles to inform your fundraising campaigns. Highlight any successful multi-channel campaigns you've implemented and their outcomes.
✨Emphasise Your Communication Skills
Strong communication is key in this role. Prepare to provide examples of how you've built relationships with donors and stakeholders. Consider discussing any negotiation experiences that showcase your ability to influence and engage effectively.
