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- Tasks: Deliver top-notch customer service and maintain cleanliness in a luxury residential building.
- Company: Centre Point Recruitment connects talent with high-end residential opportunities.
- Benefits: Enjoy a competitive salary of £29,000 and a dynamic work environment.
- Why this job: Join a vibrant team where your efforts directly enhance residents' experiences.
- Qualifications: Experience in housekeeping and a passion for customer service are essential.
- Other info: This role offers a chance to work in a prestigious location in Battersea.
The predicted salary is between 29000 - 40600 £ per year.
Centre Point Recruitment are seeking an experienced Housekeeper to work in a high-end/luxury residential building based in Battersea.
Salary: £29,000
This is a varied role that involves:
- Deliver exceptional customer service by promptly addressing requests and fostering positive interactions with residents, guests, and visitors.
- Uphold cleanliness and safety standards in both front and back of house areas.
- Complete daily cleaning tasks according to the shift task list to maintain high levels of cleanliness and customer satisfaction.
- Manage a database of resident preferences to provide personalised service.
- Communicate with residents and guests through phone, email, or in-person to handle inquiries and requests.
- Support the move-in and move-out process to ensure cleanliness standards are upheld.
Housekeeper employer: Centre Point Recruitment
Contact Detail:
Centre Point Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the luxury residential market in Battersea. Understanding the expectations of high-end clients will help you tailor your approach during interviews and demonstrate your commitment to exceptional service.
✨Tip Number 2
Highlight your experience in managing cleaning tasks efficiently. Be prepared to discuss specific examples of how you've maintained cleanliness standards in previous roles, as this will show your capability to handle the responsibilities of the position.
✨Tip Number 3
Practice your communication skills, especially in handling inquiries and requests. Since the role involves interacting with residents and guests, being able to convey information clearly and courteously will set you apart from other candidates.
✨Tip Number 4
Research common resident preferences in luxury settings. Being knowledgeable about personalised service can give you an edge, as it shows that you understand the importance of catering to individual needs in a high-end environment.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or customer service. Emphasise any previous roles in high-end environments and detail specific tasks that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service. Mention your ability to manage resident preferences and your commitment to maintaining cleanliness and safety standards.
Highlight Communication Skills: Since the role involves interacting with residents and guests, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've effectively handled inquiries and requests in past positions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organised and professional in appearance.
How to prepare for a job interview at Centre Point Recruitment
✨Showcase Your Customer Service Skills
Since the role involves delivering exceptional customer service, be prepared to share specific examples of how you've positively interacted with residents or guests in previous positions. Highlight your ability to address requests promptly and maintain a friendly demeanour.
✨Demonstrate Attention to Detail
As a Housekeeper, cleanliness is paramount. During the interview, discuss your approach to maintaining high standards of cleanliness and safety. You might want to mention any systems or checklists you use to ensure no detail is overlooked.
✨Familiarise Yourself with Personalisation
The job requires managing a database of resident preferences. Be ready to talk about how you would gather and utilise this information to provide personalised service. Consider discussing any past experiences where you tailored your service to meet individual needs.
✨Prepare for Communication Scenarios
Effective communication is key in this role. Think of examples where you've successfully handled inquiries or requests from residents or guests, whether in person, over the phone, or via email. This will demonstrate your ability to communicate clearly and professionally.
