MIS Officer

We are seeking a MIS Officer, with strong technical IT skills, attention to detail and proficiency in using online learning environments and managed information systems. You will be supporting our pupils, parents and staff to access the school's MIS (iSAMs), enrolling new starters, maintaining accurate records and ensuring that all users are trained and able to integrate the system into their daily routine. In addition to the technical aspects of the role, you will provide reports to leaders and support their analysis, as well as provide positive customer service to all stakeholders.

Essential requirements to be successful in the role are:

• An advocate for young people, with similar values to ours: Expect the very best from each other; Develop a strong work ethic; Respect and appreciate all difference; Include everyone and exclude no one; Listen to and involve everyone; Never give up on each other!
• Relevant experience with educational MIS systems - preferably iSAMs.
• An understanding of special educational needs and/or disability in children and young people.
• Proficient IT skills, especially with Microsoft Office packages and databases, and the ability to learn new software quickly.
• Excellent written and verbal communication, and experience with customer service-facing roles.
• Commercially astute and solutions focused.
• Accuracy and attention to detail, with prior experience in data governance, compliance and dealing with processing confidential and sensitive data.
• Proactive and innovative, collaborating with team members in other disciplines, whilst also with the ability to work flexibly and independently.

The Complete Education Solution (TCES) is an independent social enterprise, providing specialist therapeutic education based in London supporting exceptional neurodiverse children and young people aged 7 to 19 who have special educational needs and disabilities typically associated with autism, social emotional and mental health needs and associated disorders. Most of them will have experienced multiple placement breakdowns and significant trauma, often resulting in behaviour that challenges. On average pupils will have been excluded from other provisions up to three times before reaching us and had significant periods out of education.

TCES pupils learn at one of our two main schools, at our Nurture Primary school, through our Create in the Community service or within our National Online School; our Create services support our most complex and vulnerable pupils, with highly differentiated and personalised holistic therapeutic education programmes developed for each pupil focusing on development milestones. When they are ready, we aim for pupils to step down from Create into one of our main schools, our Sixth Form, or into mainstream provisions.

In return we offer:

• Competitive salary & commission, and terms and conditions, with 25 days annual leave.
• An opportunity to join a leading provider of specialist education in one of the most rewarding sectors whilst directly contributing to the positive outcomes for pupils with SEMH and ASC.
• Comprehensive induction process, and excellent CPD opportunities with all staff provided an individual Learning & Development Plan to support career development.
• Regular half termly staff wellbeing days.
• A range of employee support and wellbeing benefits including our Employee Assistance Programme (EAP), counselling and contributions towards medical costs and an exclusive rewards platform.
• Gym & Active Health discounts.

To apply: Please apply by completing an application form online. TCES is committed to safeguarding and promoting the welfare of pupils and expects all staff to share this commitment. The appointment is subject to all relevant checks such as references, medical clearance and a satisfactory enhanced DBS disclosure. The Complete Education Solution is an equal opportunity employer.