At a Glance
- Tasks: Lead a dynamic team to deliver exceptional dining experiences and manage daily restaurant operations.
- Company: Join Haven, a vibrant holiday destination in beautiful Somerset, dedicated to creating memorable guest experiences.
- Benefits: Enjoy a competitive salary, annual bonuses, on-site accommodation, and exclusive discounts on dining and holidays.
- Why this job: Be part of an energetic team, develop your leadership skills, and make a real impact on guest satisfaction.
- Qualifications: Experience in restaurant management, strong leadership skills, and a passion for customer service are essential.
- Other info: Flexible working hours and a commitment to diversity and inclusion make this a welcoming workplace.
The predicted salary is between 28800 - 43200 £ per year.
Join the team at Burnham–on–Sea set within idyllic Somerset where there’s dramatic natural beauty all around. Marine Drive, Burnham-on-Sea, Somerset TA8 1LA GBR Job Details Position: Restaurant Manager Type: Full-Time / Permanent Bonus: Up to 10% Annual Bonus Join our One Great Team here at Haven as a Restaurant Manager! Bring your leadership expertise to deliver outstanding service and unforgettable meals, creating memorable dining experiences for every guest. As the Restaurant Manager, you’ll be at the heart of an energetic front of house team, leading with clear direction and plenty of motivation. You’ll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You’ll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You’ll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies. Key Responsibilities Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets. Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere. Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews. Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs. Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards. Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running. Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities. Requirements – Proven experience in roles such as Restaurant Manager, General Manager, Front of House Manager, or a similar leadership position. – Strong leadership and communication skills. – Ability to work in a fast-paced environment while maintaining attention to detail. – Exceptional customer service and problem-solving abilities. – Knowledge of health and safety regulations. – Strong organisational and multitasking skills. – Experience in budgeting and financial management. – Flexibility to work evenings, weekends, and holidays. What We Offer – Attractive salary plus annual bonus opportunity. – On-site accommodation, subject to availability and T&Cs. – An inclusive, supportive work environment. – Comprehensive training and ongoing support. – Career development opportunities, including fully funded qualifications. – Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! How to Apply To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test. If you require any assistance or reasonable adjustments during the application process, please contact us at: Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Restaurant Manager - Burnham-on-Sea Holiday Village employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager - Burnham-on-Sea Holiday Village
✨Tip Number 1
Familiarize yourself with the local area and the specific needs of guests at Burnham-on-Sea. Understanding the unique aspects of the location can help you tailor your approach to guest experiences and team management.
✨Tip Number 2
Highlight your leadership style during the interview process. Be prepared to share examples of how you've motivated teams in the past and how you plan to inspire your future team at Haven.
✨Tip Number 3
Showcase your problem-solving skills by preparing scenarios where you've successfully resolved operational issues. This will demonstrate your ability to handle challenges effectively in a fast-paced environment.
✨Tip Number 4
Research Haven's values and culture. Being able to articulate how your personal values align with theirs can set you apart as a candidate who is not only qualified but also a great fit for the team.
We think you need these skills to ace Restaurant Manager - Burnham-on-Sea Holiday Village
Some tips for your application 🫡
Highlight Leadership Experience: Make sure to emphasize your previous leadership roles in the restaurant industry. Detail specific examples of how you motivated teams, improved service, and managed performance.
Showcase Customer Service Skills: Demonstrate your exceptional customer service abilities by providing examples of how you've resolved guest concerns and created memorable dining experiences.
Detail Compliance Knowledge: Include your understanding of health and safety regulations and how you've implemented these in past roles to ensure a safe dining environment.
Express Flexibility: Mention your willingness to work evenings, weekends, and holidays, as this is crucial for the role. Highlight any relevant experience that showcases your adaptability in a fast-paced environment.
How to prepare for a job interview at Haven
✨Show Your Leadership Skills
As a Restaurant Manager, your ability to lead and motivate a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your leadership style and how you inspire others to achieve their goals.
✨Demonstrate Customer Service Excellence
Since guest experience is a top priority, think of scenarios where you've gone above and beyond for customers. Discuss how you handle complaints and ensure satisfaction, showcasing your problem-solving abilities and commitment to exceptional service.
✨Know Your Budgets and Resources
Familiarize yourself with budgeting and resource management as these are key responsibilities. Be ready to discuss your experience with financial management and how you've maximized efficiency in previous roles.
✨Emphasize Compliance and Safety Knowledge
Understanding health and safety regulations is essential for this role. Prepare to talk about your knowledge in this area and any relevant experiences where you've ensured compliance and maintained a safe environment for both staff and guests.