Contractor Administrator

About Us: At Residential Management Group, we are dedicated to providing exceptional service and support to our clients and contractors. We are looking for a detail-oriented and customer focused Contractor Administrator to join our team.

Role Purpose: As a Contractor Administrator, you will ensure business and client requirements are met for setting up, maintaining contractor accounts, handling quotes, tenders, contracted work, reactive works, and accounts payable queries. You will provide an excellent level of customer service to our portfolio of contractors.

Key Responsibilities:

• Set up and maintain contractor accounts in line with relevant requirements.
• Create and maintain planned maintenance contracts.
• Create and complete quotation and tender requests, ensuring they meet the required standards and specifications for compliance, including obtaining relevant approvals.
• Resolve incoming queries from internal and external parties.
• Instruct remedial works on receipt of surveys and reports.
• Request, review and approve required documentation prior to works commencing.
• Review and reconcile purchase ledger accounts, and respond to queries regarding payments and invoices.

Skills and Experience:

• A strong administrator with excellent working knowledge of providing business support functions to a large business.
• Excellent attention to detail, strong time management, and organisational skills.
• Proficiency in Microsoft office tools, with an intermediate working knowledge of Excel.
• Excellent communication skills, with the ability to provide consistent high level customer service to both internal and external customers.
• Ability to make decisions both independently and collaboratively.
• GCSE Maths & English.

Preferred Experience:

• Previous experience working in procurement/contracts-based role.
• Knowledge of CDM regulations (Construction Design Management).

What does RMG have to offer?

• A 37.5-hour working week with a competitive salary.
• 27 days holiday plus all Bank Holidays plus 2 additional paid volunteer days per year.
• Free Healthcare cashback Plan (re-claiming for optical treatment, dental care, physiotherapy, GP Charges, plus 24/7 access to remote GP Services).
• Sponsorship for study and professional qualifications (up to 5 study days).
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary).
• Access to Our Place Rewards, offering a huge range of shopping discounts, instore vouchers, reloadable e-cards, cashback on online purchases, and many exclusive offers.

What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemploymentplacesforpeople.co.uk. If you are a recruitment agency please note we operate a PSL and do not take cold calls.

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.